The Westin Turtle Bay Resort & Spa, Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius, Balaclava Turtle Bay MU, 21307, Mauritius
Gumo's take
The Westin Turtle Bay Resort & Spa, Mauritius is a 5-star luxury resort known for its exceptional service, diverse dining options, and serene tropical setting. Guests frequently praise the staff for their attentiveness and friendliness, with many highlighting personalized touches and warm hospitality. The resort is particularly popular for honeymoons and family stays, offering spacious accommodations, multiple pools, and a wide range of activities. While the property is beautiful, some guests note that the rooms and facilities show signs of aging and require modernization.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 80
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding staff service, with many guests praising the attentiveness, friendliness, and personalized care provided by the team.
- Diverse dining options, including themed restaurants and a highly-rated breakfast buffet, with positive sentiment across dining and restaurant topics.
- Beautiful tropical setting and well-maintained grounds, with guests frequently mentioning the relaxing atmosphere and ocean views.
Worth knowing
- Rooms and facilities show signs of aging, with some guests noting outdated decor, musty smells, and maintenance issues.
- The beach is rocky and not ideal for swimming, with some guests expressing disappointment over the lack of direct sandy beach access.
- Some dining experiences, particularly at the buffet, received mixed feedback, with a few guests citing slow service and lower food quality.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- All inclusive available
- Credit cards
- Debit cards
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Pool
- Outdoor pool
- Adult-only pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- English
- French
- Private bathroom
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Beach access
- Tennis
- Snorkeling
- Scuba
- Game room
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Local shuttle
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the hotel suitable for a honeymoon, and what do guests say about the atmosphere?
Yes, the hotel is very popular for honeymoons, with guests mentioning it 43 times in reviews. The atmosphere is described as relaxing and romantic, with many praising the overall ambiance and personalized service.
What are the dining options like, and is the breakfast buffet well-regarded?
The resort offers diverse dining options, including themed restaurants and a highly-rated breakfast buffet. Guests frequently praise the breakfast buffet, with 139 positive mentions, though a few note mixed experiences with service speed and food quality.
Are the rooms and facilities modern, or do they show signs of aging?
Some guests note that the rooms and facilities show signs of aging, with outdated decor, musty smells, and maintenance issues. While the property is beautiful and well-maintained overall, modernization may be needed in certain areas.
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