The Westin Turtle Bay Resort & Spa, Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius, Balaclava Turtle Bay MU, 21307, Mauritius
Gumo's take
The Westin Turtle Bay Resort & Spa, Mauritius is a 5-star beachfront resort located in the tranquil Turtle Bay on the northwest coast of Mauritius. It is known for its luxurious accommodations, world-class amenities like the Heavenly Spa and New Balance gym, and exceptional dining options. The resort is best suited for couples, families, and wellness-focused travelers seeking a serene and upscale beachside retreat. While the physical beauty and setting are consistently praised, some guests have noted inconsistencies in service and dining options.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Stunning beachfront location with private access to Turtle Bay, a protected marine park
- Well-maintained grounds, spacious rooms with modern amenities, and Heavenly Spa By Westin
- Friendly and attentive staff, with many guests praising the exceptional hospitality and personalized service
- Diverse dining options including SuperFoodsRx dishes, Indian cuisine at Kangan, and beachfront dining at Mystique
Worth knowing
- Some guests reported inconsistencies in service, including delays in check-in, incorrect room assignments, and unmet loyalty benefits
- Dining options are limited during certain hours, with most restaurants closing between 3 PM and 7 PM
- Rooms and facilities show signs of aging, with some guests noting minor wear and tear such as broken fixtures and rusty corners
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- All inclusive available
- Credit cards
- Debit cards
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Pool
- Outdoor pool
- Adult-only pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- English
- French
- Private bathroom
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Beach access
- Tennis
- Snorkeling
- Scuba
- Game room
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Local shuttle
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is The Westin Turtle Bay Resort & Spa, Mauritius suitable for families?
Yes, the resort is well-suited for families, offering spacious rooms, a tranquil beachfront setting, and a range of amenities including the Heavenly Spa and New Balance gym.
What are the dining options available at the resort?
The resort offers diverse dining options such as SuperFoodsRx dishes, Indian cuisine at Kangan, and beachfront dining at Mystique. However, most restaurants close between 3 PM and 7 PM, which may limit options during certain hours.
Are there any reported issues with the service or facilities?
Some guests have reported inconsistencies in service, such as delays in check-in and incorrect room assignments. Additionally, rooms and facilities show signs of aging, with minor wear and tear noted by some visitors.
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