Hotel Playa Mazatlan
Hotel Playa Mazatlan, Av. Gaviotas 202, Zona Dorada, 82110 Mazatlán, Sin., Mexico
Gumo's take
Hotel Playa Mazatlan is a family-oriented beachfront hotel in Mazatlan's Golden Zone, known for its authentic local atmosphere and proximity to restaurants and shops. While it offers a range of amenities including multiple pools, a spa, and dining options, it is not a polished resort experience and caters more to local families and travelers seeking an unpretentious, vibrant setting. The hotel is praised for its location and service but criticized for loud beach music, outdated rooms, and inconsistent food quality.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 60
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 65
What guests love
- Excellent location on the beach in the Golden Zone, within walking distance to restaurants and shops.
- Friendly and attentive staff, with many guests noting the helpful and accommodating nature of the service team.
- Family-friendly atmosphere with multiple pools, cenotes, and activities suitable for children and adults.
Worth knowing
- Loud beach music (including multiple bands playing simultaneously) from midday to evening, disrupting relaxation and sleep.
- Rooms are outdated and lack modern amenities like mini-fridges and soundproofing, with some guests reporting uncomfortable beds.
- Food quality is inconsistent, with complaints about cold or bland dishes and limited English menu options for non-Spanish speakers.
- Some facilities (like pool bars and hot tubs) are reported to be closed or not as advertised, especially during low season.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- All inclusive available
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- English
- French
- Spanish
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Beach front
- Tennis
- Snorkeling
- Watercraft rental (extra charge)
- Game room
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Outdoor pool
- Adult-only pool
- Waterslide
- Wading pool
- Water park
- Lifeguard
- Hot tub
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker
- Minibar in some rooms
Common questions
Is Hotel Playa Mazatlan a good choice for families with children?
Yes, Hotel Playa Mazatlan is family-friendly with multiple pools, cenotes, and activities suitable for both children and adults, making it a good option for families seeking a vibrant beachfront setting.
Are the rooms at Hotel Playa Mazatlan modern and well-equipped?
No, the rooms are outdated and lack modern amenities such as mini-fridges and soundproofing, with some guests reporting uncomfortable beds and a generally unpolished feel.
Is the hotel's location convenient for dining and shopping?
Yes, the hotel is located in Mazatlan's Golden Zone, which is known for its vibrant atmosphere and is within walking distance to a variety of restaurants and shops.