Zamzam Pullman Makkah
Zamzam Pullman Makkah, Abraj Al Bait Complex, King Abdul Aziz - 38 Rd, Endowment, Makkah 21955, Saudi Arabia
Gumo's take
Pullman Zamzam Makkah is a 5-star hotel located in the iconic Abraj Al Bait Complex, offering guests unparalleled proximity to the Grand Mosque and the Kaaba. It is best suited for pilgrims performing Umrah or Hajj, as well as travelers seeking a luxurious and spiritually enriching stay in Mecca. The hotel is praised for its warm hospitality, modern amenities, and exceptional views of the holy sites. While some guests have noted maintenance and outdated room issues, the overall experience is highly positive, with many returning guests and strong recommendations for its location and service.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Unbeatable location just steps away from the Grand Mosque and Kaaba, ideal for pilgrims
- Exceptional staff service with many guests praising the professionalism and friendliness of the team
- Spacious and well-equipped rooms with some offering stunning views of the Kaaba and Al Masjid Al Haram
Worth knowing
- Some rooms and facilities are reported to be outdated or in need of renovation, including carpets, bathrooms, and furniture
- Issues with amenities such as limited toiletries, non-functional Wi-Fi, and missing room items have been reported by some guests
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Coffee maker in some rooms
- Minibar in some rooms
- Private bathroom
- Bathtub in some rooms
- Shower in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Boutique shopping
- Kid-friendly
- Parking (extra charge)
- Self parking (extra charge)
- Valet parking (extra charge)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- Arabic
- English
- Filipino
- French
- Hindi
- Indonesian
Common questions
Is the hotel located near the Grand Mosque and the Kaaba?
Yes, Pullman Zamzam Makkah is located in the Abraj Al Bait Complex, offering an unbeatable location just steps away from the Grand Mosque and the Kaaba.
Are there any reported issues with the hotel's facilities or rooms?
Some guests have noted that certain rooms and facilities are outdated or in need of renovation, including carpets, bathrooms, and furniture.
Does the hotel offer Wi-Fi and other amenities?
Yes, the hotel offers free Wi-Fi, a pool, room service, a business centre, and other amenities such as a restaurant, spa, and airport shuttle.
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