Zeno Village 900 Kandi Wayanad
Zeno Village 900 Kandi Wayanad, Meppadi, Vellarimala, Kerala 673577
Gumo's take
Zeno Village 900 Kandi Wayanad is a nature-centric resort nestled in the serene forests of Meppadi, offering a peaceful and adventurous retreat. It is particularly known for its campfire experiences, off-road jeep rides, and trekking activities, making it ideal for families, adventure seekers, and nature lovers. The resort is praised for its scenic views, proximity to Chembra Peak, and warm hospitality from staff like Sabith, Adnan, and Vishnu. While the overall experience is largely positive, some guests have reported issues with cleanliness, service inconsistencies, and hygiene in certain areas.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 68
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional staff hospitality and responsiveness, particularly highlighted by guides like Sabith and Adnan who provide personalized and attentive service.
- Unique and highly praised campfire experiences, mentioned in 71 reviews, creating memorable evenings for guests.
- Strategic location just 1 minute from Chembra Peak and surrounded by natural attractions like waterfalls and forests, offering a tranquil and scenic environment.
Worth knowing
- Recurring complaints about bathroom cleanliness and hygiene, with 44 negative sentiment tags and several guest reports of unclean or poorly maintained facilities.
- Mixed reviews on food quality and service timing, with some guests reporting delays, poor taste, and inconsistent service, especially during peak hours.
- Issues with pool maintenance and cleanliness, including muddy water and poor upkeep, as noted in multiple negative reviews.
- Service inconsistencies and unprofessional behavior from some staff members, particularly at the front desk and in dormitory management, affecting guest satisfaction.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Outdoor pool
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Parking
- Local shuttle
- Accessible pool
- Air conditioning in some rooms
- Kitchen in some rooms
- Refrigerator in some rooms
- Coffee maker in some rooms
Common questions
Is there air conditioning available at Zeno Village 900 Kandi Wayanad?
Yes, some rooms at Zeno Village 900 Kandi Wayanad have air conditioning. However, it is not available in all rooms, and some guests have reported negative experiences with it.
What are the main activities offered at the resort?
The resort offers campfires, off-road jeep rides, and trekking. The campfire experience is especially popular, mentioned in 71 guest reviews as a highlight of the stay.
What are the common guest complaints about the hotel?
Common complaints include issues with bathroom cleanliness and hygiene, inconsistent food service and quality, and poor pool maintenance. These concerns were noted in multiple negative reviews and sentiment tags.
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