W South Beach
W South Beach, 2201 Collins Ave, Miami Beach, FL 33139, United States
Gumo's take
W South Beach is a stylish, beachfront hotel known for its vibrant atmosphere, modern design, and exceptional service. It appeals to travelers seeking a lively yet luxurious South Beach experience, with amenities like two pools, a rooftop tennis court, and a buzzy dining scene. Guests frequently praise the attentive staff, particularly in the pool and concierge areas, and the hotel's proximity to cultural attractions like the Bass Museum and Wynwood Walls. While the property maintains a high standard of service and cleanliness, some guests have noted issues with air conditioning and room readiness during peak times.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 88
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional service, particularly in the pool and concierge areas, with staff like Anna, Sajaa, and Natalia frequently highlighted for their attentiveness.
- Stylish, modern design with a vibrant atmosphere, including a rooftop tennis court, two pools, and a rooftop bar.
- Prime location on South Beach, offering direct beach access and proximity to cultural and dining attractions like the Bass Museum and Ocean Drive.
Worth knowing
- Some guests reported issues with air conditioning, including non-functional units and thin toilet paper, affecting comfort.
- Room readiness delays and slow check-in processes were noted in several reviews, particularly during peak times.
- Resort fees and parking costs are considered high by some guests, with complaints about the value for money.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (extra charge)
- Valet parking (extra charge)
- EV charger
- Accessible
- Business center
- Meeting rooms
- English
- French
- Italian
- Portuguese
- Spanish
- Private bathroom
- Restaurant
- Bar
- Table service
- Room service
- Beach access
- Bicycle rental
- Tennis
- Kid-friendly
- Pool
- Outdoor pool
- Fitness center (free)
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Pet-friendly
- Dogs allowed
- Air conditioning
- Kitchen
- Microwave
- Coffee maker
- Minibar
Common questions
Is the hotel's service generally praised by guests?
Yes, the service at W South Beach is frequently praised, especially in the pool and concierge areas. Guests often highlight the attentiveness of staff members like Anna, Sajaa, and Natalia.
Are there any reported issues with the hotel's air conditioning?
Yes, some guests have reported issues with the air conditioning, including non-functional units. This is a notable concern, as there are 11 negative mentions in the sentiment breakdown for this topic.
What amenities are available at W South Beach?
W South Beach offers a range of amenities, including two pools, a rooftop tennis court, a 24-hour front desk, free Wi-Fi, a business center, meeting rooms, valet parking (for an extra charge), and a full-service restaurant.
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