ACR Luxury Hotel
ACR Luxury Hotel, Sco 198-201, Airport Rd, TDI City, Sector 117, Sahibzada Ajit Singh Nagar, Punjab 140301
Gumo's take
ACR Luxury Hotel in Mohali is known for its exceptional service, particularly in event hosting and hospitality, and for its modern, well-maintained rooms and facilities. Guests frequently praise the breakfast buffet, the cleanliness of the rooms, and the professionalism of the staff, especially Mr. Bhuvneshwar and Ms. Gagan. The hotel is a popular choice for weddings, birthdays, and other celebrations, with a rooftop bar and banquet facilities that are often highlighted. While the hotel is praised for its ambiance and food quality, some guests have noted inconsistencies in event arrangements and service quality, particularly in the dining and event management areas.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 87
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service, with multiple reviews praising the professionalism and attentiveness of staff members like Mr. Bhuvneshwar and Ms. Gagan.
- High-quality breakfast buffet and dining experience, with positive sentiment in the 'Breakfast' and 'Dining' categories.
- Well-maintained and modern rooms, with many guests noting the cleanliness and comfort of the accommodations.
Worth knowing
- Inconsistent event management, with some guests reporting poor organization and unmet expectations for events like Holi and weddings.
- Occasional issues with food quality and service during large gatherings, including reports of slow service and limited food options.
- A few negative reviews mention problems with room amenities, such as non-functional jacuzzis and poor Wi-Fi in certain areas.
Amenities
- Free Wi-Fi
- Paid breakfast
- Free parking
- Accessible
- Pool
- Air-conditioned
- Laundry service
- Pet-friendly
- Room service
- Restaurant
- Kitchens in some rooms
- Airport shuttle
- Hot tub
- Fitness centre
- Smoke-free
Common questions
Is the breakfast buffet at ACR Luxury Hotel highly rated?
Yes, the breakfast buffet is highly praised by guests, with 48 positive reviews and only 1 negative review, indicating a consistently good dining experience.
What are the main concerns guests have about event management at the hotel?
Some guests have reported inconsistencies in event arrangements, particularly for events like Holi and weddings, with issues such as poor organization and unmet expectations.
Does the hotel have a hot tub, and is it available for guests?
Yes, ACR Luxury Hotel has a hot tub, and it is noted as one of the few hotels in the area with this amenity, making it a unique feature for guests.
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