Sterling Mount Abu
Sterling Mount Abu, Neel Kanth Rd, Dhundayi, Mount Abu, Rajasthan 307501
Gumo's take
Sterling Mount Abu is a 4-star hotel offering a peaceful mountain retreat with an outdoor pool, restaurant, and free breakfast. It is particularly well-suited for families and couples seeking a scenic base to explore Mount Abu’s attractions like Nakki Lake, Dilwara Temples, and Guru Shikhar. Guests consistently praise the friendly and helpful staff, especially individuals like Mahipal, Palak, and Tej Singh, as well as the hotel’s cultural activities and views. While the property is praised for its ambiance and location, some guests have noted issues with cleanliness, room maintenance, and inconsistent service from certain staff members.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 75
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised staff, particularly Mahipal, Palak, and Tej Singh, for their warm hospitality and responsiveness.
- Well-maintained property with scenic views and a peaceful ambiance, ideal for relaxation and nature lovers.
- Cultural activities and evening performances, such as Rajasthani folk dance, enhance the guest experience.
Worth knowing
- Issues with cleanliness in some rooms and bathrooms, including reports of dirty towels, torn linens, and poor housekeeping.
- Inconsistent service from certain staff members, with complaints about unresponsiveness and partiality in treatment.
- Some recreational facilities and games are described as substandard or outdated, such as old table tennis and carrom equipment.
- A few guests reported problems with room maintenance, including malfunctioning air conditioning and seepage issues.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- EV charger
- Transfer
- Car rental onsite
- Local shuttle
- Meeting rooms
- Pet-friendly (extra charge)
- Dogs allowed
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Coffee maker
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Tennis
- Game room
- Kid-friendly
- Babysitting
- Activities for kids
- Outdoor pool
- Doctor on call
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
Is the hotel suitable for families and couples?
Yes, Sterling Mount Abu is particularly well-suited for families and couples, offering a peaceful mountain retreat with scenic views and cultural activities that enhance the guest experience.
What are the main issues guests have reported about the hotel?
Some guests have reported issues with cleanliness in rooms and bathrooms, inconsistent service from certain staff members, and problems with room maintenance such as malfunctioning air conditioning and seepage.
Does the hotel offer breakfast, and is it well-received?
Yes, the hotel offers free breakfast, and it is well-received by guests, with many praising the breakfast buffet and specific mentions of the spinach on the menu.
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