Sterling Mount Abu

Sterling Mount Abu, Neel Kanth Rd, Dhundayi, Mount Abu, Rajasthan 307501

4-star property 4.3 · 4,928 reviews analysed
Sterling Mount Abu – photo 1
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Gumo's take

Sterling Mount Abu is a 4-star hotel offering a peaceful mountain retreat with an outdoor pool, a restaurant/bar, and free breakfast. It is known for its scenic location, spacious rooms with valley views, and friendly, attentive staff. Guests frequently praise the hospitality of specific staff members like Mahipal, Palak, and Tej Singh, as well as the cultural performances and dining options. While the hotel is praised for its cleanliness and amenities, some guests have noted issues with room maintenance and slow service in certain areas.

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How guests rate it

Location
89
Facilities
72
Staff & Service
86
Room Comfort & Cleanliness
78

What guests love

  • Highly praised staff, particularly Mahipal, Palak, and Tej Singh, for their hospitality and responsiveness.
  • Scenic location with valley and mountain views, ideal for relaxation and nature lovers.
  • Well-maintained rooms with modern amenities and spacious layouts.

Worth knowing

  • Some guests reported issues with room cleanliness, including musty smells and visible dirt.
  • Service in certain areas (e.g., front desk and housekeeping) was occasionally slow or unresponsive.
  • Room maintenance concerns, including old furniture and bathroom fixtures, were mentioned in several reviews.
  • Some recreational activities and services (e.g., games, travel desk) were criticized for being overpriced or substandard.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • EV charger
  • Transfer
  • Car rental onsite
  • Local shuttle
  • Meeting rooms
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Coffee maker
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Bicycle rental (extra charge)
  • Tennis
  • Game room
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Outdoor pool
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Is breakfast included at Sterling Mount Abu?

Yes, free breakfast is included at Sterling Mount Abu, and guests frequently praise the breakfast buffet for its quality and variety.

What are the most praised amenities at this hotel?

Guests most frequently praise the hotel's service, particularly from staff members like Mahipal, Palak, and Tej Singh, along with the scenic location and the breakfast buffet. The hotel also has a rare outdoor pool and a bar in the area.

Are there any common concerns about the hotel's rooms?

Some guests have reported issues with room maintenance, including old furniture and bathroom fixtures, as well as occasional cleanliness concerns like musty smells and visible dirt.

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