Leleela - A Kumarakom Backwater Boutique Resort.

Leleela - A Kumarakom Backwater Boutique Resort., Puthenangady, P.O, Muhamma, Kerala 688525

4.3 · 625 reviews analysed
Leleela - A Kumarakom Backwater Boutique Resort. – photo 1
Leleela - A Kumarakom Backwater Boutique Resort. – photo 2
Leleela - A Kumarakom Backwater Boutique Resort. – photo 3
Leleela - A Kumarakom Backwater Boutique Resort. – photo 4

Gumo's take

Leleela - A Kumarakom Backwater Boutique Resort is a serene lakeside retreat ideal for travelers seeking tranquility and a peaceful getaway. Known for its scenic views of Vembanad Lake, home-cooked-style food, and warm hospitality, it appeals to families, groups, and couples looking for a relaxed, intimate setting. While the property has a cozy, boutique feel and offers activities like kayaking and boat rides, some guests have noted maintenance issues and limited food variety. Overall, it is praised for its scenic beauty and staff friendliness, though improvements in infrastructure and amenities are frequently recommended.

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How guests rate it

Location
90
Facilities
65
Staff & Service
82
Room Comfort & Cleanliness
68

What guests love

  • Warm, attentive staff who go above and beyond to accommodate guests, with specific mentions of Abin, Prasad, and Geethu.
  • Stunning location on the banks of Vembanad Lake, offering serene and picturesque views, especially during sunrise and sunset.
  • Complimentary kayaking and boat rides, adding a unique and enjoyable activity for guests.

Worth knowing

  • Rooms are reported to be outdated, with maintenance issues such as chipped glass, jammed doors, mold, and poor air conditioning.
  • Limited food variety and inconsistent quality, with some guests noting the use of Ajinomoto and high prices for meals.
  • Facility shortcomings, including a pool with high chlorine levels, sharp-edged tiles, and a lack of indoor games or amenities.
  • Some guests reported poor management practices, including unprofessional booking systems and a lack of privacy or clear signage.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Bicycle rental (extra charge)
  • Watercraft rental (extra charge)
  • Water skiing
  • Game room
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Outdoor pool
  • Adult-only pool
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • Arabic
  • English
  • Hindi
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Kitchen

Common questions

What kind of activities are available at Leleela - A Kumarakom Backwater Boutique Resort?

The resort offers complimentary kayaking and boat rides, which are popular activities for guests to enjoy the scenic views of Vembanad Lake.

What are some common guest concerns about the hotel's facilities?

Guests have reported maintenance issues such as outdated rooms, mold, jammed doors, and poor air conditioning, as well as a pool with high chlorine levels and sharp-edged tiles.

How is the food at Leleela - A Kumarakom Backwater Boutique Resort?

The food is described as home-cooked-style, but some guests have noted limited variety, inconsistent quality, and the use of Ajinomoto, along with relatively high prices for meals.

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