Neral Saloni Resort
Neral Saloni Resort, At Post Ambivli,Mangaon, Tl Karjat, Mumbai, Maharashtra 410201
Gumo's take
Neral Saloni Resort in Mumbai, Vare, is a mixed-experience destination with a 3.3/5 rating based on 16 reviews. While some guests praise the friendly and helpful staff and the quality of food, others report significant issues with cleanliness, amenities, and maintenance. The resort is described as a good place for families and friends to relax, but recurring complaints about the condition of rooms, pool, and general service suggest it may not consistently meet expectations.
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Research this stayHow guests rate it
- Location
- 50
- Facilities
- 40
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 45
What guests love
- Friendly and helpful staff, as noted in multiple positive reviews.
- Delicious food, with several guests highlighting the quality of meals.
Worth knowing
- Rooms and facilities are often reported as unclean or poorly maintained, including issues with bed sheets, water supply, and broken appliances.
- Lack of basic amenities like towels and handwash, and additional charges for minor requests.
- Poorly maintained pool and surrounding areas, with non-functional lights and water issues.
- Unresponsive or rude management, as highlighted in several negative reviews.
Common questions
What are the main strengths of Neral Saloni Resort?
The main strengths of Neral Saloni Resort include friendly and helpful staff, as well as delicious food that several guests have praised in their reviews.
What are the common complaints about the resort?
Common complaints include poor cleanliness, lack of basic amenities like towels and handwash, broken appliances, and poorly maintained facilities such as the pool and surrounding areas.
Is the management responsive to guest concerns?
No, several negative reviews highlight that the management is either unresponsive or rude when addressing guest concerns.