Asar Elite by Orion Hotels
Asar Elite by Orion Hotels, 39/2, Juhu Beach, Juhu, Mumbai, Maharashtra 400049
Gumo's take
Asar Elite by Orion Hotels is a mid-range hotel in Juhu Beach, Mumbai, known for its proximity to the shoreline and its blend of modern amenities and service. While it offers a convenient location and generally friendly staff, the hotel has mixed reviews regarding room quality, cleanliness, and food. Positive feedback often highlights the helpfulness of specific staff members like Shubham, Arif, and Vishal, as well as the hotel’s accessibility to nearby attractions like the beach and Juhu market. However, recurring complaints about bathroom maintenance, outdated facilities, and inconsistent service suggest that the experience can vary significantly depending on the room and staff encountered.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 62
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 68
What guests love
- Helpful and courteous staff, with specific mentions of Shubham, Arif, and Vishal for their professionalism and responsiveness.
- Convenient location near Juhu Beach and major attractions like the Iskcon Temple and Bandra-Worli Sea Link.
- Rooms on the 5th and 6th floors offer sea views, which are frequently praised in positive reviews.
Worth knowing
- Bathroom maintenance is a recurring issue, with multiple complaints about leaks, poor drainage, and unclean conditions.
- Food and breakfast quality is inconsistent, with some guests describing the options as limited and the taste as subpar.
- Some rooms are reported to be outdated, with issues like small size, poor lighting, and lack of modern amenities.
- Service can be inconsistent, with reports of rude or unprofessional staff behavior, especially during check-in and check-out.
Amenities
- Wi-Fi (free)
- Beach access
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Self-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Accessible
- Air conditioning
- Refrigerator
- Minibar
- Restaurant
- Bar
- Room service
- Breakfast (extra charge)
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Are sea view rooms available at Asar Elite by Orion Hotels?
Yes, rooms on the 5th and 6th floors offer sea views and are frequently praised in positive reviews.
What are the common complaints about the hotel's bathrooms?
Bathroom maintenance is a recurring issue, with complaints about leaks, poor drainage, and unclean conditions.
How is the service quality at Asar Elite by Orion Hotels?
The service is generally positive, with specific staff members like Shubham, Arif, and Vishal praised for their professionalism. However, there are occasional reports of inconsistent service, especially during check-in and check-out.
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