Aureole Hotel
Aureole Hotel, near 400069, Sir Mathuradas Vasanji Rd, Parsi Colony, Bima Nagar, Andheri East, Mumbai, Maharashtra 400069
Gumo's take
Aureole Hotel in Mumbai is a mid-range property known for its rooftop terrace, buffet breakfast, and banquet facilities for events and celebrations. It appeals to couples, families, and business travelers seeking a convenient location near the airport and major transport hubs. While the hotel has a contemporary design and some positive feedback on service and ambiance, it also faces recurring complaints about cleanliness, outdated infrastructure, and inconsistent food and service quality. Guests who prioritize event setups and location convenience tend to rate it more favorably.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 62
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 58
What guests love
- Positive feedback on event setups and banquet services, with guests praising the ambiance and coordination for weddings, birthdays, and corporate events.
- Free breakfast buffet is a highlight, with many guests appreciating the variety and quality.
- Rooftop terrace and pool are notable features, with some reviews highlighting the view and atmosphere for celebrations.
Worth knowing
- Recurring complaints about poor cleanliness in rooms and bathrooms, including odors, broken fixtures, and unclean surfaces.
- Outdated infrastructure and furniture, with guests noting that the property and photos do not match the current state.
- Inconsistent service quality, with reports of unhelpful or rude staff, slow responsiveness, and poor communication.
- Mixed reviews on food quality, with some guests finding it subpar or overpriced, especially for special events.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible elevator
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Housekeeping
- Outdoor pool
- Hot tub
- Doctor on call
- Air conditioning
Common questions
Is the breakfast at Aureole Hotel good, and is it included in the stay?
Yes, the hotel offers a free breakfast buffet that many guests appreciate for its variety and quality, with 84 positive reviews on breakfast alone.
What are the main complaints about the hotel's condition and service?
Guests have reported recurring issues with cleanliness in rooms and bathrooms, outdated infrastructure, and inconsistent service quality, including unhelpful staff and poor communication.
Does the hotel have a pool or other recreational facilities?
Yes, the hotel has an outdoor pool and a hot tub, which are notable features and among the few in the area, with 21 positive reviews on the pool experience.
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