Aurika by Lemon Tree Hotels, Mumbai International Airport

CTS No. 145, Aurika by Lemon Tree Hotels, Mumbai International Airport, A, NS C-04, Skycity, Chhatrapati Shivaji Maharaj Int'l Airport Rd, near Mumbai International Airport, Mumbai, Maharashtra 400099

4-star property 4.5 · 3,263 reviews analysed
Aurika by Lemon Tree Hotels, Mumbai International Airport – photo 1
Aurika by Lemon Tree Hotels, Mumbai International Airport – photo 2
Aurika by Lemon Tree Hotels, Mumbai International Airport – photo 3
Aurika by Lemon Tree Hotels, Mumbai International Airport – photo 4

Gumo's take

Aurika by Lemon Tree Hotels, Mumbai International Airport is a 4-star hotel known for its convenient proximity to the airport, modern amenities, and strong hospitality. It is particularly favored by business travelers and transit guests due to its location and efficient service. The hotel stands out for its spa, fitness center, and well-maintained rooms, with guests frequently praising the cleanliness, breakfast, and professionalism of staff like Mr. Sailesh and Ms. Sanskruti. While the property has a few minor service delays and occasional complaints about noise or communication, the overall experience is highly positive, with many guests returning for repeat stays.

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How guests rate it

Location
92
Facilities
85
Staff & Service
90
Room Comfort & Cleanliness
88

What guests love

  • Highly praised staff service, particularly in housekeeping and front desk, with guests frequently mentioning names like Mr. Sailesh and Ms. Sanskruti for their exceptional support.
  • Strong breakfast offerings, with guests noting the variety and quality of the buffet, including live cooking stations and special dietary accommodations.
  • Convenient location near Mumbai International Airport, making it ideal for transit and business travelers.

Worth knowing

  • Some guests reported delays in room service and check-in processes, especially during busy periods.
  • A few negative reviews highlighted issues with communication and responsiveness from certain staff members, including a duty manager who was described as uncooperative during a banquet inquiry.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center
  • Hair salon
  • Arabic
  • Cantonese
  • Dutch
  • English
  • Filipino
  • German
  • Hindi
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Bicycle rental (free)
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Pool
  • Hot tub
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Air conditioning

Common questions

Is the hotel near Mumbai International Airport, and how convenient is it for travelers?

Yes, Aurika by Lemon Tree Hotels is conveniently located near Mumbai International Airport, making it ideal for transit and business travelers. It is a 24-minute drive to the Bandra–Worli Sea Link, and guests frequently praise its accessibility and proximity to the airport.

What are the hotel's strengths in terms of service and amenities?

The hotel is highly praised for its exceptional service, particularly in housekeeping and front desk, with staff like Mr. Sailesh and Ms. Sanskruti receiving frequent guest mentions. It also offers a strong breakfast buffet, a 24-hour front desk, a fitness center, a spa, and wellness amenities, all of which are well-regarded by guests.

Are there any common issues or limitations guests have reported about the hotel?

Some guests have reported minor delays in room service and check-in during busy periods. Additionally, a few reviews mentioned occasional communication issues with certain staff members, including a duty manager who was described as uncooperative during a banquet inquiry.

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