Capital Guest House
Capital Guest House, 354, Madurdaha Main Rd, Purbalok, Hussainpur, Kolkata, Mumbai, West Bengal 400014
Gumo's take
Capital Guest House in Mumbai is a modest 2-star property with mixed guest experiences. While a few guests praise the staff, particularly a staff member named Pandit, and appreciate the presence of kitchenettes and room service, the hotel suffers from significant cleanliness and maintenance issues. Many guests report poor hygiene, pests, and unclean rooms, which have led to severe dissatisfaction. The location is reasonably convenient, with nearby cultural and historical attractions, but the hotel's overall performance is inconsistent.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 40
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 25
What guests love
- Some guests appreciate the staff, particularly Pandit, for being helpful and friendly.
- The hotel offers room service, a rare feature in the area.
- Rooms include kitchenettes, which may appeal to travelers seeking self-catering options.
Worth knowing
- Multiple guests report severe cleanliness issues, including bed bugs, rats, and unclean rooms.
- Service quality is inconsistent, with complaints about unresponsive and rude staff.
- Rooms are described as small, poorly ventilated, and lacking in comfort.
Amenities
- Wi-Fi
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Parking
- Car rental onsite
- Local shuttle
- English
- Hindi
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Pool
- Kitchen
Common questions
Does the hotel have room service, and is it a unique feature in the area?
Yes, the hotel offers room service, which is a rare feature in the area and appreciated by some guests.
Are there reports of cleanliness or pest issues at the hotel?
Yes, multiple guests have reported severe cleanliness issues, including bed bugs, rats, and unclean rooms, leading to significant dissatisfaction.
What nearby attractions are within walking distance of the hotel?
The hotel is an 8-minute walk to the Indian Museum and a 14-minute walk to the nearest public transit, making it reasonably convenient for exploring the area.
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