Capital O 5379 The Roy Grand Inns
4th block, Capital O 5379 The Roy Grand Inns, 11, near maharaja signal, AVS Layout, Koramangala, Bengaluru, Karnataka 560034
Gumo's take
Capital O 5379 The Roy Grand Inns is a budget-friendly hotel in Mumbai's commercial area, offering spacious rooms and a convenient location near local attractions like Wonders Park and Pandavkada Falls. While it appeals to budget travelers and business guests due to its reasonable pricing and proximity to transit, the hotel has mixed reviews regarding cleanliness and maintenance. Guests often praise the friendly staff and room size, but recurring complaints about pests, poor water quality, and inconsistent service suggest it may not be ideal for families or those seeking a high-end stay.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 52
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 58
What guests love
- Spacious and well-maintained rooms with microwaves in some units, as noted in positive reviews and hotel highlights.
- Friendly and helpful staff, with several guests specifically mentioning Rahul and Mr. Gaurav as accommodating and professional.
- Convenient location near public transport and attractions like Wonders Park, with a 20-minute drive time.
Worth knowing
- Recurring issues with cleanliness, including reports of bed bugs, cockroaches, mosquitoes, and brown-colored water.
- Poor maintenance of facilities such as non-functional AC, lifts, and geyser, as well as slow or unreliable Wi-Fi.
- Inconsistent service quality, with complaints about unresponsive staff, poor room service, and miscommunication during bookings.
- Unpleasant proximity to a sewage drain or nallah, causing a noticeable odor in some rooms and areas.
Amenities
- Pool
- Breakfast
- Wi-Fi
- Air conditioning
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- No hot tub
- No fitness center
- No spa
- English
- Hindi
- Private bathroom
- Restaurant
- Room service
- Front desk
- Full-service laundry
- Parking
- Airport shuttle
- Car rental onsite
- Local shuttle
- No pets
- Kitchen in some rooms
- Microwave in some rooms
Common questions
Is the hotel's air conditioning reliable?
The air conditioning has mixed reviews; it is mentioned 12 times in hotel highlights, but sentiment shows 11 negative and only 2 positive mentions, indicating some guests experienced issues with it.
How is the service quality at the hotel?
The service quality is generally positive, with 43 positive mentions and 19 negative ones. Guests often praise the friendly and helpful staff, including Rahul and Mr. Gaurav.
Are there any cleanliness concerns I should be aware of?
Yes, there are recurring cleanliness concerns, including reports of bed bugs, cockroaches, mosquitoes, and brown-colored water, with 16 negative mentions in the cleanliness category.
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