Citizen Hotel

Citizen Hotel, 960, Juhu Tara Rd, Beach, Juhu, Mumbai, Maharashtra 400049

3-star property★ 4.1 · 2,756 reviews analysed
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Gumo's take

Citizen Hotel in Mumbai is a 3-star property located directly on Juhu Beach, offering guests a prime location with direct beach access and a seaside restaurant. It is best known for its convenient location, friendly service, and beachfront views, particularly from its patio and restaurant. While the rooms are generally small and some amenities are outdated, the hotel is praised for its warm hospitality and the charm of its vintage ambiance. It suits travelers seeking a budget-friendly beachfront stay, especially those who prioritize location over luxury.

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How guests rate it

Location
90
Facilities
68
Staff & Service
75
Room Comfort & Cleanliness
62

What guests love

  • Direct beach access and a seaside restaurant with a patio for sunset views
  • Highly praised service from junior staff and restaurant personnel
  • Reasonable pricing for a beachfront location in Mumbai

Worth knowing

  • Rooms are small and some are outdated, with issues like thin walls and poor air conditioning
  • Inconsistent staff behavior, with some senior staff members described as rude or unprofessional
  • Wi-Fi and internet connectivity issues reported by multiple guests

Amenities

  • Free Wi-Fi
  • Free breakfast
  • Parking
  • Accessible
  • Pool
  • Air-conditioned
  • Laundry service
  • Pet-friendly
  • Room service
  • Child friendly
  • Restaurant
  • Airport shuttle
  • Fitness centre
  • Bar
  • Smoke-free

Common questions

Is the Citizen Hotel in Mumbai located near the beach?

Yes, the Citizen Hotel is located directly on Juhu Beach, offering guests direct beach access and a prime seaside location.

What are the main strengths of the Citizen Hotel in terms of service and amenities?

The hotel is highly praised for its friendly service, particularly from junior staff and restaurant personnel. It also features a seaside restaurant with a patio for sunset views and a bar, which are uncommon in the area.

Are there any issues with the rooms or amenities at the Citizen Hotel?

Yes, the rooms are generally small and some are outdated, with issues like thin walls and poor air conditioning. Additionally, guests have reported problems with Wi-Fi and internet connectivity.

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