Citizen Hotel
Citizen Hotel, 960, Juhu Tara Rd, Beach, Juhu, Mumbai, Maharashtra 400049
Gumo's take
Citizen Hotel is a 3-star property located on Juhu Beach in Mumbai, known for its direct beach access and seaside restaurant. It appeals to travelers seeking a convenient beachfront location and decent service, though mixed reviews highlight variability in room quality and staff behavior. While praised for its location and some aspects of service and food, the hotel struggles with inconsistent room conditions, outdated facilities, and occasional unprofessional staff conduct.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Direct beach access and a seaside restaurant with a pleasant view of Juhu Beach.
- Praised for friendly and helpful junior staff in housekeeping and restaurant roles.
- Reasonable value for money given its beachfront location.
Worth knowing
- Rooms are often described as small, outdated, and some lack promised sea views.
- Inconsistent and occasionally unprofessional behavior from senior staff and front desk personnel.
- Issues with amenities like air conditioning, Wi-Fi, and bathroom cleanliness reported in multiple reviews.
Amenities
- Free Wi-Fi
- Free breakfast
- Parking
- Accessible
- Pool
- Air-conditioned
- Laundry service
- Pet-friendly
- Room service
- Child friendly
- Restaurant
- Airport shuttle
- Fitness centre
- Bar
- Smoke-free
Common questions
Does the hotel have a restaurant, and what do guests say about it?
Yes, Citizen Hotel has a seaside restaurant with a pleasant view of Juhu Beach. Guests have praised the restaurant, though there are some mixed reviews about the dining experience overall.
What are the main issues guests have reported with the rooms?
Guests have reported that the rooms are often small, outdated, and some do not have the promised sea views. There are also complaints about the cleanliness of bathrooms and issues with air conditioning and Wi-Fi in the rooms.
Is the hotel located near the beach, and what do guests say about the location?
Yes, Citizen Hotel is located on Juhu Beach and offers direct beach access. Guests frequently praise the location, though there are some negative comments about the proximity to the beach in certain rooms.
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