Dragonfly Hotel - The Art Hotel

Dragonfly Hotel - The Art Hotel, Cts no - 69 & 72, New, Link Road, near JB Nagar, opposite Solitaire Corporate Park, Chakala, Andheri East, Mumbai, Maharashtra 400093

4-star property 4.5 · 12,114 reviews analysed
Dragonfly Hotel - The Art Hotel – photo 1
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Dragonfly Hotel - The Art Hotel – photo 4

Gumo's take

Dragonfly Hotel - The Art Hotel in Mumbai is known for its modern, minimalist design and exceptional service, particularly for special occasions like birthdays and proposals. Guests frequently praise the cleanliness, comfort, and attention to detail in the rooms, as well as the quality of the breakfast and restaurant offerings. The hotel is especially popular for its event coordination and personalized service, with many reviews highlighting the professionalism of staff like Arman, Raju, and Tapan. While the location is convenient for airport access and nearby attractions, some guests have noted minor issues with room size and noise from construction or neighboring rooms.

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How guests rate it

Location
86
Facilities
82
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Exceptional staff service, with many reviews specifically praising individuals like Arman, Raju, and Tapan for their attentiveness and hospitality.
  • High-quality breakfast and dining experiences, with positive sentiment in Dining and Restaurant categories.
  • Strong event coordination and special occasion services, including decorations and personalized setups.

Worth knowing

  • Some rooms reported to be small or lacking full mirrors, impacting usability for special occasions.
  • Noise issues from construction or neighboring rooms, affecting guest comfort.
  • A few negative reviews highlighted poor cleanliness or service experiences, including one report of unhygienic food and rude staff.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Massage
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Bicycle rental (extra charge)
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel good for special occasions like birthdays or proposals?

Yes, Dragonfly Hotel - The Art Hotel is known for its exceptional event coordination and personalized service, making it a popular choice for special occasions like birthdays and proposals.

What do guests say about the breakfast and dining experience at the hotel?

Guests frequently praise the quality of the breakfast and restaurant offerings, with positive sentiment in the Dining and Restaurant categories. The breakfast buffet is particularly highlighted in reviews.

Are there any issues with the hotel's rooms or noise levels?

Some guests have reported minor issues, such as small room sizes and noise from construction or neighboring rooms, which may affect comfort for certain stays.

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