Dragonfly Hotel - The Art Hotel

Dragonfly Hotel - The Art Hotel, Cts no - 69 & 72, New, Link Road, near JB Nagar, opposite Solitaire Corporate Park, Chakala, Andheri East, Mumbai, Maharashtra 400093

4-star property 4.5 · 12,360 reviews analysed
Dragonfly Hotel - The Art Hotel – photo 1
Dragonfly Hotel - The Art Hotel – photo 2
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Dragonfly Hotel - The Art Hotel – photo 4

Gumo's take

Dragonfly Hotel - The Art Hotel in Mumbai is known for its modern, artistic ambiance and exceptional service, particularly in event coordination and hospitality. It is a popular choice for business travelers, couples, and families due to its convenient location near the airport and metro, as well as its well-maintained rooms and dining options. Guests frequently praise the cleanliness, the breakfast buffet, and the attentiveness of staff like Raju and Arman. The hotel is especially noted for handling special occasions with care and professionalism.

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How guests rate it

Location
89
Facilities
82
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Exceptional service and hospitality, with multiple guests specifically praising staff like Raju and Arman for their attentiveness and professionalism.
  • Highly praised breakfast buffet and restaurant offerings, including a dinner buffet and special event setups.
  • Modern, artistic design and unique room setups, such as the 'Jugnu' cave room, which are frequently mentioned in positive reviews.

Worth knowing

  • Some guests reported issues with room size, describing them as small or congested.
  • A few negative reviews mentioned problems with air conditioning and noise from construction or nearby activities.
  • One guest noted a lack of a full mirror in the room, which was inconvenient for special occasions.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Massage
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Bicycle rental (extra charge)
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

What are the key strengths of Dragonfly Hotel - The Art Hotel in terms of service and dining?

The hotel is known for exceptional service and hospitality, with guests frequently praising staff like Raju and Arman for their attentiveness. Dining is also a highlight, with guests praising the breakfast and dinner buffets, as well as the restaurant quality.

Are the rooms at Dragonfly Hotel spacious and well-equipped?

While the hotel has a modern and artistic design, some guests have mentioned that the rooms are small or congested. However, rooms are well-equipped with amenities like minibars, refrigerators, and coffee makers.

How is the hotel's location and accessibility for travelers?

The hotel is conveniently located near the airport and metro, making it accessible for travelers. It also has 24-hour front desk service, baggage storage, and currency exchange to assist guests.

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