ESKAY CLUB & RESORTS
ESKAY CLUB & RESORTS, ESKAY RESORTS, Eskay Rd, off New Link Road, Eksar Village, Eksar, Borivali West, Mumbai, Maharashtra 400091
Gumo's take
ESKAY CLUB & RESORTS in Mumbai is a 3-star property known for its outdoor pool, fitness center, and wedding/event facilities, particularly catering to vegetarian and Jain dietary preferences. While it offers a range of amenities including a spa, restaurant, and banquet halls, guest experiences are mixed. Positive reviews highlight the breakfast buffet, dining options, and serene ambiance, while numerous negative reviews point to poor hygiene, unresponsive staff, and maintenance issues. The hotel is popular for weddings and family stays but suffers from recurring complaints about cleanliness, pest problems, and poor service.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 58
- Staff & Service
- 37
- Room Comfort & Cleanliness
- 42
What guests love
- Well-maintained outdoor pool and fitness center, which are rare in the area.
- Positive dining experiences, particularly with the breakfast buffet and vegetarian options.
Worth knowing
- Recurring reports of poor room hygiene, pest infestations, and broken amenities.
- Highly negative staff service ratings, with frequent complaints about rudeness, unresponsiveness, and poor customer service.
Amenities
- Wi-Fi (free)
- Game room
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Outdoor pool
- Hot tub
- Fitness center
- Spa
- Air conditioning
- Kitchen
Common questions
Does the hotel have a fitness center and pool, and how are they rated?
Yes, ESKAY CLUB & RESORTS has a well-maintained outdoor pool and fitness center, both of which are rare in the area. Guests have given largely positive feedback about these amenities, with only a small number of negative reviews.
What kind of dining options are available, and are there vegetarian or Jain dietary options?
The hotel features a restaurant with a breakfast buffet, dinner buffet, and bar. It is known for catering to vegetarian and Jain dietary preferences, and guests have praised the breakfast and dinner buffets, particularly mentioning paneer in reviews.
How is the staff service and room cleanliness at the hotel?
The hotel has received numerous complaints about poor staff service, including rudeness and unresponsiveness. Additionally, there are recurring reports of poor room hygiene, pest infestations, and broken amenities, which are significant concerns for potential guests.
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