ESKAY CLUB & RESORTS
ESKAY CLUB & RESORTS, ESKAY RESORTS, Eskay Rd, off New Link Road, Eksar Village, Eksar, Borivali West, Mumbai, Maharashtra 400091
Gumo's take
ESKAY CLUB & RESORTS in Mumbai is a 3-star property known for its outdoor pool, fitness center, and banquet facilities, often used for weddings and events. While it offers a range of amenities like a spa, restaurant, and buffet, guest reviews reveal significant issues with cleanliness, staff responsiveness, and maintenance. Despite its appealing location near Sanjay Gandhi National Park and budget-friendly wedding packages, recurring complaints about cockroach infestations, poor room hygiene, and unprofessional service undermine its overall appeal.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 62
- Staff & Service
- 41
- Room Comfort & Cleanliness
- 48
What guests love
- Well-maintained outdoor pool and fitness center, praised for their quality and availability.
- Popular for weddings and events, with positive mentions of banquet halls and ambiance.
- Breakfast and dinner buffets are frequently highlighted as a positive feature.
Worth knowing
- Recurring complaints about cockroach infestations and poor room hygiene, including broken fixtures and unclean bathrooms.
- Staff service is often described as unprofessional, rude, and unresponsive, with multiple reports of poor customer service.
- Rooms and facilities are frequently described as outdated, with issues like broken AC units, poor water supply, and lack of basic amenities like toiletries.
- Mixed reviews on food quality, with some guests finding it overpriced and unpalatable.
Amenities
- Wi-Fi (free)
- Game room
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Outdoor pool
- Hot tub
- Fitness center
- Spa
- Air conditioning
- Kitchen
Common questions
Is the hotel suitable for hosting weddings or events?
Yes, ESKAY CLUB & RESORTS is popular for weddings and events, with positive mentions of its banquet halls and ambiance, making it a budget-friendly option for such occasions.
What are the main issues guests have reported about the hotel?
Guests have frequently reported issues with cleanliness, including cockroach infestations and poor room hygiene, as well as unprofessional and unresponsive staff service.
Does the hotel have a fitness center or pool, and are they well-maintained?
Yes, the hotel has a well-maintained outdoor pool and fitness center, which are praised for their quality and availability by guests.
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