Esquire Hotel

Esquire Hotel, Lal Bahadur Shastri Marg, near Maharashtra Kanta, Kurla West, Dharavi, Mumbai, Maharashtra 400070

★ 3.7 · 444 reviews analysed
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Gumo's take

Esquire Hotel in Mumbai is a budget-friendly option with a 3.7/5 aggregate rating, known for its 24-hour room service and proximity to key landmarks like the Bandra–Worli Sea Link and US Consulate. While some guests praise the cleanliness, breakfast, and helpful staff, others report significant issues with hygiene, pests, and poor maintenance. The hotel is best suited for travelers prioritizing affordability and convenience over luxury, though its location near industrial and slum areas raises concerns about safety and comfort.

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How guests rate it

Location
48
Facilities
58
Staff & Service
65
Room Comfort & Cleanliness
52

What guests love

  • 24-hour room service, a rare feature in the area
  • Positive feedback on breakfast quality and variety
  • Some guests noted helpful and friendly staff, especially at the front desk and housekeeping

Worth knowing

  • Recurring reports of cockroaches, mold, and poor hygiene in rooms and bathrooms
  • Issues with maintenance, including broken AC, flushes, and Wi-Fi
  • Unfavorable location near industrial and slum areas, with safety concerns for guests, especially women
  • Inconsistent service and unresponsive management in addressing guest complaints

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker

Common questions

Does the hotel offer 24-hour room service, and is it a unique feature in the area?

Yes, Esquire Hotel offers 24-hour room service, which is a rare feature in the area and is highlighted as one of the hotel's key strengths.

What are the common guest complaints about the hotel's cleanliness and maintenance?

Some guests have reported recurring issues with cockroaches, mold, and poor hygiene in rooms and bathrooms, as well as maintenance problems like broken AC, flushes, and Wi-Fi.

Is the hotel's location convenient for visiting major landmarks in Mumbai?

Yes, the hotel is located near key landmarks such as the Bandra–Worli Sea Link and the US Consulate, and it is a 16-minute drive from the sea link, making it convenient for some travelers.

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