Grand Hyatt Mumbai Hotel & Residences
Grand Hyatt Mumbai Hotel & Residences, Bandra Kurla Complex, Siddharath Nagar, Vakola, Vicinity, Mumbai, Maharashtra 400055
Gumo's take
Grand Hyatt Mumbai Hotel & Residences is a 5-star luxury hotel known for its spacious, well-maintained rooms, excellent dining options, and top-tier service. It is particularly well-suited for business travelers, families, and event attendees, with a large property that includes two outdoor pools, a spa, and multiple on-site restaurants. Guests consistently praise the staff for their attentiveness and helpfulness, and the hotel is frequently highlighted for its cleanliness, comfort, and premium amenities. Its proximity to the airport and Bandra–Worli Sea Link makes it a convenient choice for both leisure and business stays.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 90
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Spacious, clean, and well-maintained rooms with high-quality amenities and comfortable beds, as noted in numerous positive reviews.
- Exceptional service from staff, with many guests specifically mentioning the helpfulness and professionalism of front desk and dining personnel.
- Excellent dining options, including a highly praised breakfast buffet and multiple on-site restaurants with diverse cuisines.
Worth knowing
- Some guests reported issues with room cleanliness, including musty smells, outdated decor, and poor maintenance in certain areas of the hotel.
- A few reviews mentioned slow service in dining and at the front desk, as well as unresponsive staff during emergencies or requests.
- Location is sometimes misleadingly perceived as being in BKC, but it is actually in Vakola, which may not be as convenient for some visitors.
- A few guests noted that the hotel has thin walls and noise issues, especially in rooms near the hallway or adjacent to other guests.
Amenities
- Pool
- Spa
- Wi-Fi
- Parking
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Activities
- Game room
- Nightclub
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Outdoor pool
- Adult-only pool
- Hot tub
- Fitness center
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Hair salon
- Doctor on call
- Pet-friendly
- Dogs allowed
Common questions
Is the hotel suitable for families with children?
Yes, the hotel is family-friendly and offers amenities such as babysitting services, a kids' club, and kid-friendly activities. Guests have also praised the hotel's spacious rooms and comfort, making it a good choice for families.
How is the dining experience at the hotel?
The dining experience is generally positive, with 1094 positive reviews and 179 negative ones. Guests frequently praise the breakfast buffet and the variety of on-site restaurants offering diverse cuisines.
What are the main limitations or issues guests have reported?
Some guests have reported issues such as musty smells, outdated room decor, and noise due to thin walls. A few also mentioned slow service in dining areas and at the front desk, as well as occasional unresponsiveness from staff.
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