Hilton Mumbai International Airport

Hilton Mumbai International Airport, Chhatrapati Shivaji Maharaj Int'l Airport Rd, Ashok Nagar, Andheri East, Mumbai, Maharashtra 400099

5-star property 4.6 · 27,847 reviews analysed
Hilton Mumbai International Airport – photo 1
Hilton Mumbai International Airport – photo 2
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Hilton Mumbai International Airport – photo 4

Gumo's take

Hilton Mumbai International Airport is a 5-star hotel known for its opulent ambiance, exceptional service, and convenient location near the airport. Guests frequently praise the staff's warmth and professionalism, particularly in dining and hospitality, with many highlighting personalized touches like birthday celebrations and room upgrades. The breakfast buffet and in-house dining options are consistently lauded for their quality and variety. While the hotel's vintage-style design and spacious rooms are appreciated, some guests have noted minor issues with air conditioning and occasional lapses in restaurant service.

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How guests rate it

Location
90
Facilities
85
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Exceptional service and hospitality, with many reviews highlighting staff like Amarpreet, Dami, and Gita for their attentiveness and personalized care.
  • High-quality breakfast buffet and dining experiences, with guests frequently praising the variety and quality of food.
  • Convenient location near Mumbai International Airport, making it ideal for travelers needing easy access to the airport.

Worth knowing

  • Some guests reported issues with air conditioning, with negative sentiment and specific complaints about malfunctioning units.
  • A few reviews mentioned inconsistent restaurant service, including slow response times and poor food quality in some cases.

Amenities

  • Wi-Fi (extra charge)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • Cash
  • Outdoor pool
  • Lifeguard
  • Parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Business center
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Minibar

Common questions

Is the breakfast buffet at Hilton Mumbai International Airport highly rated?

Yes, the breakfast buffet is consistently praised for its quality and variety, with 1162 positive reviews and only 120 negative ones, indicating a generally favorable guest experience.

What are the main issues guests have reported with the hotel?

Some guests have reported issues with the air conditioning, including malfunctioning units, and occasional lapses in restaurant service, such as slow response times and inconsistent food quality.

Does the hotel offer airport shuttle services?

Yes, the hotel offers an airport shuttle service, though it comes at an extra charge, making it convenient for travelers needing easy access to Mumbai International Airport.

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