Hilton Mumbai International Airport

Hilton Mumbai International Airport, Chhatrapati Shivaji Maharaj Int'l Airport Rd, Ashok Nagar, Andheri East, Mumbai, Maharashtra 400099

5-star property★ 4.6 · 29,135 reviews analysed
Hilton Mumbai International Airport – photo 1
Hilton Mumbai International Airport – photo 2
Hilton Mumbai International Airport – photo 3
Hilton Mumbai International Airport – photo 4

Gumo's take

Hilton Mumbai International Airport is a 5-star hotel known for its convenient proximity to the airport, refined rooms, and exceptional service. It is particularly praised for its breakfast buffet, dining experiences, and warm hospitality from staff like Amarpreet, Gita, and Dami. The hotel is ideal for both business and leisure travelers, offering a blend of luxury and comfort with amenities such as an outdoor pool, fitness center, and spa. Guests frequently highlight the staff's attentiveness and the hotel's elegant ambiance, making it a top choice for travelers seeking a premium stay near Mumbai's airport.

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How guests rate it

Location
91
Facilities
86
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Exceptional service from staff, with many guests specifically praising individuals like Amarpreet, Gita, and Dami for their attentiveness and hospitality.
  • High-quality breakfast buffet with a diverse selection of both Indian and Western options, frequently highlighted as one of the best in the city.
  • Convenient location near Mumbai International Airport, making it ideal for travelers with early or late flights.

Worth knowing

  • Some guests reported issues with air conditioning, with a notable number of negative sentiments and complaints in this category.
  • A few reviews mentioned slow service in the restaurant and delays in fulfilling basic requests, indicating inconsistency in service speed.

Amenities

  • Wi-Fi (extra charge)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • Cash
  • Outdoor pool
  • Lifeguard
  • Parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Business center
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Minibar

Common questions

Is the hotel's breakfast buffet highly rated?

Yes, the breakfast buffet is highly praised by guests, with a positive sentiment count of 1162 and frequent mentions of a diverse selection of both Indian and Western options.

How is the service quality at the hotel?

The service quality is exceptional, with a strong positive sentiment of 5263 and many guests specifically praising staff members like Amarpreet, Gita, and Dami for their attentiveness and hospitality.

Are there any common complaints about the hotel's facilities?

Some guests have reported issues with the air conditioning, which has a negative sentiment count of 36, making it one of the more frequently mentioned limitations of the hotel.

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