Hotel AlMadina Palace
Hotel AlMadina Palace, Post Office, 73, Ismail Curtey Rd, near Mandvi, Marine Lines East, Jamli Mohalla, Pydhonie, Bhuleshwar, Mumbai, Maharashtra 400003
Gumo's take
Hotel AlMadina Palace is a budget-friendly accommodation in Mumbai's Bhendi Bazaar area, known for its kitchenettes and proximity to local attractions like the Mumba Devi Temple. While some guests praise the cleanliness and helpful staff, others report recurring issues with cockroach infestations, poor room maintenance, and unhygienic conditions. The hotel is best suited for budget travelers or those prioritizing location over luxury, though its narrow, congested surroundings and inconsistent service may deter families or first-time visitors.
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Research this stayHow guests rate it
- Location
- 48
- Facilities
- 50
- Staff & Service
- 58
- Room Comfort & Cleanliness
- 42
What guests love
- Some guests report recent improvements in cleanliness and responsiveness from management.
- The hotel is praised for its proximity to local attractions and markets, including Raudat Tahera and Bhendi Bazaar.
- A few reviews highlight the helpful and friendly nature of the staff, particularly Manager Moinuddin.
Worth knowing
- Multiple reviews cite severe cockroach and insect infestations in rooms and bathrooms.
- Rooms are frequently described as small, poorly ventilated, and in some cases, lacking basic amenities like functioning TVs or air conditioning.
- The surrounding area is described as unhygienic, narrow, and difficult to access by car, with poor drainage and garbage issues.
- Service quality is inconsistent, with complaints about unhelpful or rude staff and poor responsiveness to complaints.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Room service
- Air conditioning
- Kitchen
Common questions
Is the hotel clean and well-maintained?
Opinions on cleanliness are mixed. While some guests report recent improvements and praise for cleanliness, many reviews highlight recurring issues with cockroach infestations and unhygienic conditions, particularly in rooms and bathrooms.
How is the service at Hotel AlMadina Palace?
Service quality is generally positive, with many guests praising the helpful and friendly staff, especially Manager Moinuddin. However, there are also complaints about inconsistent service and unhelpful or rude staff in some cases.
What are the main amenities available at the hotel?
The hotel offers free Wi-Fi, 24-hour front desk, laundry services, parking, airport and local shuttle (extra charge), a restaurant, room service, air conditioning, and kitchenettes in the rooms.
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