Hotel Apex International

Hotel Apex International, Telephone exchange T2, Gulab Estate, Airport Rd, near Sakinaka, Andheri, Saki Naka, Maharashtra 400072

3.0 · 675 reviews analysed
Hotel Apex International – photo 1
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Gumo's take

Hotel Apex International is a budget airport hotel in Mumbai, known for its proximity to Chhatrapati Shivaji International Airport and 24-hour room service. However, it is frequently criticized for poor hygiene, unclean rooms, malfunctioning amenities, and unresponsive staff. While the location is convenient for travelers with early flights, the property suffers from recurring issues like cockroach infestations, broken fixtures, and a lack of basic amenities such as hot water and functioning TVs. A few positive reviews highlight cleanliness and helpful staff, but these are rare and overshadowed by the overwhelming negative sentiment.

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How guests rate it

Location
68
Facilities
32
Staff & Service
35
Room Comfort & Cleanliness
28

What guests love

  • Convenient location near Chhatrapati Shivaji International Airport, with a 12-minute drive or walking access for T2.
  • 24-hour room service, a rare feature in the area.

Worth knowing

  • Recurring reports of unhygienic rooms, cockroach infestations, and broken fixtures such as taps, fans, and toilets.
  • Poor staff responsiveness and rudeness, with multiple complaints about unhelpful or unprofessional behavior.
  • Lack of basic amenities like hot water, functioning TVs, and toiletries in many rooms.
  • Unpleasant surroundings, including narrow, unclean lanes and proximity to industrial areas.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Coffee maker in some rooms

Common questions

Is Hotel Apex International a good option for guests with early morning flights?

Yes, Hotel Apex International is a convenient option for guests with early flights as it is only a 12-minute drive or walking distance from Chhatrapati Shivaji International Airport's Terminal 2.

What are the common complaints about the hotel's cleanliness and maintenance?

The hotel is frequently criticized for poor hygiene, unclean rooms, cockroach infestations, and malfunctioning amenities such as broken taps, fans, and toilets.

Does the hotel offer 24-hour room service?

Yes, Hotel Apex International offers 24-hour room service, which is a rare feature in the area and can be convenient for guests needing late-night assistance.

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