Hotel arts international

Hotel arts international, 10, VM Bhargav Rd, near by Khira Industrial Estate, Hasmukh Nagar, Santacruz (West), Mumbai, Maharashtra 400054

4.3 · 543 reviews analysed
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Gumo's take

Hotel Arts International in Mumbai is a budget-friendly option known for its strong staff service, particularly under the leadership of Mr. Sameer, who is frequently praised for his hospitality and helpfulness. The hotel is well-regarded for its cleanliness and proximity to the airport and Juhu Beach, making it a convenient choice for travelers. While the rooms are generally clean and comfortable, some guests have reported issues with noise, ventilation, and occasional maintenance problems. It is a popular choice for business travelers and families due to its affordable pricing and 24-hour room service.

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How guests rate it

Location
80
Facilities
68
Staff & Service
89
Room Comfort & Cleanliness
72

What guests love

  • Outstanding staff service, particularly from Mr. Sameer, who is frequently highlighted for his professionalism and hospitality.
  • Clean and well-maintained rooms, with many guests noting the cleanliness and comfort.
  • Convenient location near the airport and Juhu Beach, with easy access to public transport and local attractions.

Worth knowing

  • Some guests reported issues with noise, including thin walls and ceiling disturbances from animals or other guests.
  • Ventilation and air quality in rooms were occasionally problematic, especially in windowless rooms.
  • A few negative reviews mentioned poor maintenance, such as broken plumbing and malfunctioning amenities like TVs and showers.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Doctor on call
  • Accessible
  • Arabic
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Room service (24 hour)
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Air conditioning
  • Kitchen in some rooms
  • Coffee maker in some rooms

Common questions

Is the hotel staff known for good service?

Yes, the hotel is known for its outstanding staff service, particularly under the leadership of Mr. Sameer, who is frequently praised for his hospitality and helpfulness. The service has a strong positive sentiment with 78 positive reviews.

Are the rooms at Hotel Arts International clean and well-maintained?

Generally, yes. The rooms are described as clean and comfortable, with many guests noting the cleanliness. However, some guests reported occasional maintenance issues such as broken plumbing and malfunctioning amenities.

Does the hotel offer 24-hour room service?

Yes, Hotel Arts International offers 24-hour room service, which is one of the few hotels in the area with this feature. This is a notable convenience for guests traveling at any time.

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