Hotel Emerald Inn
Hotel Emerald Inn, 00, 00, Rustam Market, Mohammadi Compound, Sakinaka, Lokmanya Tilak Nagar, Andheri East, Mumbai, Maharashtra 400072
Gumo's take
Hotel Emerald Inn in Mumbai is a budget-friendly option with a 3.2/5 aggregate rating, but it is heavily criticized for its cleanliness, pest problems, and misleading online imagery. Many guests report finding cockroaches, mice, and unhygienic conditions in their rooms, while others note discrepancies between the photos and the actual state of the property. Despite some positive feedback on staff friendliness and location accessibility, the hotel is generally not recommended due to its poor maintenance and questionable service. It may appeal only to travelers with very limited options and low expectations.
Get your personal match score
Run a live research on Hotel Emerald Inn — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 50
- Facilities
- 35
- Staff & Service
- 42
- Room Comfort & Cleanliness
- 28
What guests love
- Some guests mention helpful and friendly staff, particularly at check-in.
- A few reviews highlight the hotel's proximity to the Saki Naka metro station as a convenience.
Worth knowing
- Recurring reports of cockroaches, mice, and other pests in the rooms and common areas.
- Multiple complaints about unclean rooms, broken amenities (e.g., AC, geyser, toilet), and poor hygiene.
- Guests frequently mention misleading photos and a significant gap between online representations and the actual condition of the hotel.
- Issues with billing discrepancies, extra charges at check-in, and poor communication from the front desk.
Amenities
- Wi-Fi
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Doctor on call
- English
- Hindi
- Private bathroom
- Shower
- Room service (24 hour)
- Breakfast
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Air conditioning
- Kitchen
Common questions
Is the hotel clean and well-maintained?
The hotel has significant issues with cleanliness, with 22 negative reviews about unhygienic conditions, cockroaches, and mice. Many guests also reported broken amenities and poor maintenance in their rooms.
How is the service at Hotel Emerald Inn?
Service has mixed reviews: while some guests found the staff friendly and helpful, particularly at check-in, there are 23 negative reviews about billing discrepancies, poor communication, and overall service quality.
Are the bathrooms in good condition?
The bathrooms have received 13 negative reviews, with guests reporting unclean conditions and issues with facilities. This is one of the most frequently mentioned concerns about the hotel.
People also searched for
Ginger Mumbai
Mumbai
★ 4.0 (129,800 reviews analysed)
Ginger Mumbai is a budget-friendly hotel chain with multiple locations in Andheri, known for its clean and comfortable…
Hotel Sea Sands
Mumbai
★ 3.5 (128,600 reviews analysed)
Hotel Sea Sands is a budget-friendly hotel located in Juhu, Mumbai, offering excellent proximity to Juhu Beach and major…
CozyKey Bandra
Mumbai
★ 4.4 (128,600 reviews analysed)
CozyKey Rooms Bandra is a 3-star homestay located in Mumbai, offering a comfortable and secure stay with modern…
Breeze
Mumbai
★ 3.3 (91,000 reviews analysed)
Breeze is a rooftop lounge bar in Powai, Mumbai, renowned for its panoramic views of Powai Lake and the city skyline. It…
Hotel Saffron Inn
Mumbai
★ 4.2 (63,800 reviews analysed)
Hotel Saffron Inn in Mumbai is a mid-range hotel known for its elegant design, cleanliness, and helpful staff. It is…
Hotel Casa Royal Residency
Mumbai
★ 4.2 (63,800 reviews analysed)
FabHotel Casa Royal Residency is a budget-friendly hotel located in Mumbai, offering a convenient stay for travelers…