Hotel Eros
Hotel Eros, naka metro station, near Host inn Hotel, Chimatpada, Marol, Andheri East, Mumbai, Maharashtra 400059
Gumo's take
Hotel Eros is a budget-friendly accommodation option near Mumbai's Chhatrapati Shivaji International Airport and metro stations, making it convenient for short stays or layovers. While some guests praise its proximity to transportation hubs and basic cleanliness, the hotel is frequently criticized for its cramped, poorly ventilated rooms, questionable hygiene, and inconsistent service. Negative reviews highlight safety concerns, misleading online imagery, and unprofessional behavior from staff or management. It appears to be most suitable for travelers prioritizing cost and location over comfort or quality.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 40
- Staff & Service
- 50
- Room Comfort & Cleanliness
- 35
What guests love
- Proximity to the airport and metro stations, offering convenience for travelers with early or late flights.
- Some guests report that rooms are clean and functional for short stays, particularly for solo travelers.
Worth knowing
- Extremely small and poorly ventilated rooms, often described as 'congested' or 'suffocating', with limited space for luggage or movement.
- Frequent complaints about unprofessional or rude behavior from staff or management, including incidents of discrimination and harassment.
- Hygiene and cleanliness issues, including pest infestations, foul smells, and unclean or poorly maintained bathrooms.
- Misleading online imagery and descriptions, with many guests feeling deceived about the actual size and condition of the rooms.
Common questions
Is Hotel Eros a good option for travelers who need to catch early or late flights from Chhatrapati Shivaji International Airport?
Yes, Hotel Eros is a convenient option for travelers with early or late flights, as it is located just 13 minutes by car from Chhatrapati Shivaji International Airport.
What are the main concerns guests have about the rooms at Hotel Eros?
Guests frequently report that the rooms are extremely small, poorly ventilated, and described as 'congested' or 'suffocating,' with limited space for luggage or movement.
How do guests rate the service and staff behavior at Hotel Eros?
Service at Hotel Eros is mixed, with 17 positive and 18 negative reviews. Some guests have reported unprofessional or rude behavior from staff, including incidents of discrimination and harassment.
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