Hotel Golden Suites

C.H.S.Ltd, Hotel Golden Suites, 1, New Link Rd, Motilal Nagar II, Goregaon West, Mumbai, Maharashtra 400104

4-star property 3.9 · 121 reviews analysed
Hotel Golden Suites – photo 1
Hotel Golden Suites – photo 2
Hotel Golden Suites – photo 3
Hotel Golden Suites – photo 4

Gumo's take

Hotel Golden Suites in Mumbai is a budget-friendly option in Goregaon, known for its clean rooms, modern amenities, and couple-friendly offerings. While many guests praise the service and location near the metro and local attractions, others report inconsistencies in cleanliness, particularly in bathrooms, and issues with staff responsiveness. The hotel is marketed with appealing features like bathtub rooms and free breakfast, but some guests feel misled by pricing or unmet expectations. Overall, it provides a decent stay for short visits, especially for travelers prioritizing affordability and proximity to transit.

Get your personal match score

Run a live research on Hotel Golden Suites — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.

Research this stay

How guests rate it

Location
75
Facilities
65
Staff & Service
68
Room Comfort & Cleanliness
62

What guests love

  • Clean and modern rooms with amenities like free Wi-Fi, air conditioning, and bathtub options in some rooms.
  • Convenient location near the Bangur Nagar Metro Station and local attractions like Sanjay Gandhi National Park and Versova Beach.
  • Positive feedback on service from some guests, with staff described as polite and helpful.

Worth knowing

  • Bathroom cleanliness is a recurring issue, with multiple reports of broken fixtures, leaks, and poor hygiene.
  • Inconsistent service quality, with some guests reporting rude or unresponsive staff at the front desk.
  • Issues with room maintenance, including non-functional AC, poor Wi-Fi, and unclean beds or floors.
  • Some guests feel misled by marketing, particularly regarding bathtub room availability and pricing.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Room service
  • Breakfast (free)
  • Parking
  • Local shuttle
  • English
  • Hindi

Common questions

Is the hotel clean, and are there any specific cleanliness concerns?

Hotel Golden Suites is generally clean, but there are recurring issues with bathroom cleanliness, including broken fixtures, leaks, and poor hygiene. Overall cleanliness has mixed reviews, with 10 positive and 9 negative sentiments reported.

How is the service quality at the hotel?

Service quality is mixed; while some guests praise the polite and helpful staff, others report unresponsive or rude front desk service. The overall sentiment for service is 14 positive and 9 negative reviews.

Is the hotel location convenient for tourists?

Yes, the hotel is conveniently located near the Bangur Nagar Metro Station and is a 21-minute drive from Versova Beach. Guests have given positive feedback about its proximity to local attractions and transit.

People also searched for