Hotel Golden Suites
C.H.S.Ltd, Hotel Golden Suites, 1, New Link Rd, Motilal Nagar II, Goregaon West, Mumbai, Maharashtra 400104
Gumo's take
Hotel Golden Suites in Mumbai is a budget-friendly option known for its couple-friendly rooms and proximity to the Bangur Nagar Metro Station. It offers clean and modern rooms with amenities like bathtubs, Wi-Fi, and air conditioning, making it a popular choice for short stays and weekend getaways. While many guests praise the cleanliness and value for money, others have reported significant issues with room maintenance, hygiene, and unresponsive or rude staff. The hotel appears to be a mixed experience, with strong positives for some and notable drawbacks for others.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 65
- Staff & Service
- 58
- Room Comfort & Cleanliness
- 62
What guests love
- Clean and modern rooms with amenities like bathtubs and air conditioning, praised by several guests for their value at ₹899 and above.
- Convenient location near the Bangur Nagar Metro Station, making it easy for travelers to navigate Mumbai.
- Positive feedback on the availability of in-room dining and the presence of amenities like free Wi-Fi and smart TVs.
Worth knowing
- Numerous reports of poor hygiene, including dirty sheets, towels, and unclean rooms with insects and garbage under beds.
- Frequent complaints about unresponsive or rude staff, particularly at the front desk, with some guests noting that calls were not answered.
- Issues with room maintenance, such as broken taps, non-functional AC units, and leaking fixtures, which have led to negative experiences for several guests.
- Misleading marketing, with guests reporting that advertised bathtub rooms were not available at the stated price or were not as described.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Air conditioning
- Kitchen
- Room service
- Breakfast (free)
- Parking
- Local shuttle
- English
- Hindi
Common questions
Is the hotel clean and well-maintained?
Hotel Golden Suites has mixed reviews on cleanliness. While some guests praise the clean and modern rooms, others report issues like dirty sheets, unclean rooms, and poor hygiene, including insects and garbage under beds.
How is the staff service at the hotel?
The staff service at Hotel Golden Suites is also mixed. There are positive reports about availability of services like housekeeping and 24-hour front desk, but several guests have complained about unresponsive or rude staff, particularly at the front desk.
Is the hotel a good option for a couple's stay?
Hotel Golden Suites is considered couple-friendly and offers amenities like bathtubs and air conditioning. However, due to reports of maintenance issues and inconsistent service, it may not be the best choice for those seeking a trouble-free stay.
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