Hotel Grace galaxy
Hotel Grace galaxy, S V Road, &, 30th Rd, Junction, Bandra West, Mumbai, Maharashtra 400050
Gumo's take
Hotel Grace Galaxy in Mumbai is a budget-friendly option located in Bandra West, known for its proximity to local markets and public transport. While some guests praise the helpful and polite staff, particularly Mr. Ravi Rathore at the reception, others report significant issues with cleanliness, maintenance, and service. The hotel is best suited for short stays or budget-conscious travelers who prioritize location over comfort and amenities. However, recurring complaints about unhygienic conditions, poor room quality, and safety concerns suggest it may not be ideal for families or solo female travelers.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 50
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 45
What guests love
- Helpful and polite staff, especially Mr. Ravi Rathore at the reception, who is praised for his professionalism and communication skills.
- Convenient location near Bandra West metro station and Linking Road, offering easy access to local markets and restaurants.
- Affordable pricing for short stays, particularly for travelers seeking proximity to Bandra and Khar areas.
Worth knowing
- Recurring complaints about poor room cleanliness, including unhygienic conditions, mold, and pests like cockroaches and rats.
- Inconsistent and unreliable facilities, such as malfunctioning AC, geyser, and lift, as well as poor water supply and hygiene in dining areas.
- Unprofessional and rude behavior from some staff members, including the receptionist, leading to negative guest experiences.
- Safety concerns, including unauthorized access to guest rooms, lack of privacy, and an unsafe environment for solo female travelers.
Amenities
- Air conditioning
- Restaurant
- No Wi-Fi
- Credit cards
- Debit cards
- Cash
- No pools
- No hot tub
- No fitness center
- No spa
- No pets
- Room service
- No breakfast
- Front desk
- Full-service laundry
- No parking
- Local shuttle
- Accessible
Common questions
Is Hotel Grace Galaxy in Mumbai suitable for families or solo female travelers?
No, the hotel may not be ideal for families or solo female travelers due to recurring complaints about unhygienic conditions, poor room quality, and safety concerns, including unauthorized access to guest rooms and an unsafe environment.
What are the main issues guests have reported about the hotel's facilities?
Guests have reported recurring issues such as poor room cleanliness, mold, pests like cockroaches and rats, malfunctioning AC and geyser, unreliable lift service, and poor water supply and hygiene in dining areas.
What are the key strengths of Hotel Grace Galaxy that might make it a good choice for some travelers?
The hotel's key strengths include helpful and polite staff, particularly Mr. Ravi Rathore at the reception, its convenient location near Bandra West metro station and Linking Road, and affordable pricing for short stays.
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