Hotel Heraa International - Grant Road
First Floor, Hotel Heraa International - Grant Road, Wassiamul Building, C18, Maulana Shaukat Ali Road, above Shoe Bazar, Grant Road East, Shapur Baug, Grant Road, Mumbai, Maharashtra 400004
Gumo's take
Hotel Heraa International - Grant Road is a budget-friendly option in South Mumbai, known for its clean rooms and helpful staff. While the hotel is praised for its location near public transit and major attractions, and for its basic amenities like breakfast and Wi-Fi, it also faces recurring complaints about unprofessional staff behavior, pest issues, and outdated facilities. It suits budget-conscious travelers seeking a straightforward, no-frills stay, though guests should be prepared for potential service inconsistencies.
Get your personal match score
Run a live research on Hotel Heraa International - Grant Road — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 80
- Facilities
- 65
- Staff & Service
- 68
- Room Comfort & Cleanliness
- 72
What guests love
- Clean and well-maintained rooms with modern amenities, as noted in positive reviews.
- Convenient location near public transit and major Mumbai attractions like Chhatrapati Shivaji Maharaj Terminus and Gateway of India.
- Helpful and cooperative staff, with several reviews highlighting friendly and efficient service.
Worth knowing
- Recurring complaints about unprofessional and rude staff behavior, including poor customer service and unhelpful attitudes.
- Issues with pests (cockroaches) in rooms, which have been reported in multiple negative reviews.
- Outdated or cramped rooms and facilities, with some guests noting small room sizes and poor maintenance.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Doctor on call
- Air conditioning
- Room service
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Parking (extra charge)
- Airport shuttle (extra charge)
- Local shuttle
- Not accessible
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
Yes, the hotel is generally clean and well-maintained, with modern amenities in the rooms. However, there are a few negative reports about outdated or cramped facilities and some maintenance issues.
How is the staff service at Hotel Heraa International - Grant Road?
The staff is mostly praised for being helpful and cooperative, with many positive reviews. However, there are recurring complaints about unprofessional and rude behavior from some staff members.
Is the hotel located near public transportation?
Yes, the hotel is conveniently located within a 5-minute walk from the nearest public transit, making it easy to explore Mumbai.
People also searched for
Ginger Mumbai
Mumbai
★ 4.0 (129,800 reviews analysed)
Ginger Mumbai is a budget-friendly hotel chain with multiple locations in Andheri, known for its clean and comfortable…
Hotel Sea Sands
Mumbai
★ 3.5 (128,600 reviews analysed)
Hotel Sea Sands is a budget-friendly hotel located in Juhu, Mumbai, offering excellent proximity to Juhu Beach and major…
CozyKey Bandra
Mumbai
★ 4.4 (128,600 reviews analysed)
CozyKey Rooms Bandra is a 3-star homestay located in Mumbai, offering a comfortable and secure stay with modern…
Breeze
Mumbai
★ 3.3 (91,000 reviews analysed)
Breeze is a rooftop lounge bar in Powai, Mumbai, renowned for its panoramic views of Powai Lake and the city skyline. It…
Hotel Saffron Inn
Mumbai
★ 4.2 (63,800 reviews analysed)
Hotel Saffron Inn in Mumbai is a mid-range hotel known for its elegant design, cleanliness, and helpful staff. It is…
Hotel Casa Royal Residency
Mumbai
★ 4.2 (63,800 reviews analysed)
FabHotel Casa Royal Residency is a budget-friendly hotel located in Mumbai, offering a convenient stay for travelers…