Hotel Imperial Palace
Hotel Imperial Palace, 45, Teli Gali, Andheri East, Mumbai, Maharashtra 400069
Gumo's take
Hotel Imperial Palace in Mumbai is a budget-friendly option with a 3.4/5 aggregate rating based on 1,520 reviews. It is known for its proximity to Andheri Railway Station and the airport, making it convenient for travelers. However, the hotel is frequently criticized for poor cleanliness, unprofessional and rude staff, and subpar room conditions. While a few guests have praised the location and affordability, the majority of reviews highlight significant issues with hygiene, maintenance, and service. It appears to be a hotel best avoided unless location is the sole priority and other factors are not a concern.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 38
- Staff & Service
- 29
- Room Comfort & Cleanliness
- 32
What guests love
- Convenient location near Andheri Railway Station and the airport, making it accessible for travelers.
Worth knowing
- Frequent complaints about unclean and unhygienic rooms, including cockroaches, bed bugs, and dirty linens.
- Poor staff behavior, with multiple reports of rudeness, unresponsiveness, and unprofessionalism.
- Rooms are often described as small, poorly maintained, and not worth the price paid.
- Issues with basic amenities like functioning AC, water supply, and room service.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Restaurant
- Room service
- Breakfast
- Kid-friendly
- Parking
- Transfer
- Local shuttle
Common questions
Is Hotel Imperial Palace in Mumbai clean and well-maintained?
No, the hotel is frequently criticized for poor cleanliness, with reports of cockroaches, bed bugs, and dirty linens. Rooms are also described as small and poorly maintained.
How is the staff behavior at Hotel Imperial Palace?
The staff has received multiple reports of rudeness, unresponsiveness, and unprofessionalism, which is a significant concern for guests.
What are the main advantages of staying at Hotel Imperial Palace?
The main advantage is its convenient location near Andheri Railway Station and the airport, making it accessible for travelers who prioritize location over other factors.
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