HOTEL KALPANA RESIDENCY BKC - A FAMILY HOTEL

HOTEL KALPANA RESIDENCY BKC - A FAMILY HOTEL, Kanakia Zillion, near JANTA TAWA, Friends Colony, Kurla West, Kurla, Mumbai, Maharashtra 400070

3.5 · 140 reviews analysed
HOTEL KALPANA RESIDENCY BKC - A FAMILY HOTEL – photo 1
HOTEL KALPANA RESIDENCY BKC - A FAMILY HOTEL – photo 2
HOTEL KALPANA RESIDENCY BKC - A FAMILY HOTEL – photo 3
HOTEL KALPANA RESIDENCY BKC - A FAMILY HOTEL – photo 4

Gumo's take

HOTEL KALPANA RESIDENCY BKC - A FAMILY HOTEL in Mumbai is a budget-friendly option near the US Embassy and airport, making it convenient for travelers with those destinations in mind. While some guests praise its location and basic cleanliness, the hotel is frequently criticized for poor room conditions, unhygienic environments, and inconsistent service. It appears to be most suitable for short stays by budget-conscious travelers who prioritize location over comfort or cleanliness.

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How guests rate it

Location
70
Facilities
40
Staff & Service
45
Room Comfort & Cleanliness
35

What guests love

  • Convenient location near the US Embassy and airport, praised by some for accessibility.
  • Some guests noted clean rooms and good service, particularly for budget stays.

Worth knowing

  • Frequent complaints about unhygienic rooms, including damp beds, fungus, and poor ventilation.
  • Issues with amenities such as non-functional AC, taps, and electricity, as well as lack of basic toiletries.
  • Poor service and unresponsive staff, with reports of denied bookings and bad behavior.
  • Rooms are described as extremely small, poorly maintained, and lacking in comfort.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Cash
  • Parking (free)
  • Accessible
  • English
  • Hindi
  • Room service (24 hour)
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Air conditioning

Common questions

Is the hotel clean and well-maintained?

The hotel has mixed reviews regarding cleanliness. While some guests noted clean rooms, there are frequent complaints about unhygienic conditions, including damp beds, fungus, and poor ventilation.

How is the service at HOTEL KALPANA RESIDENCY BKC?

Service at the hotel is inconsistent. There are reports of both good service and poor staff responsiveness, with some guests noting unprofessional behavior and denied bookings.

What are the main amenities available at the hotel?

The hotel offers free Wi-Fi, 24-hour room service, free breakfast, 24-hour front desk, parking, housekeeping, and air conditioning. It also has a concierge and currency exchange services.

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