Hotel Lotus Grand
Hotel Lotus Grand, AG Link Road, next to Royal Enfield Service center, Swatantrya Veer Savarkar, Sakinaka, Andheri East, Mumbai, Maharashtra 400072
Gumo's take
Hotel Lotus Grand in Mumbai is a budget-friendly option offering 24-hour room service and proximity to public transit, making it suitable for travelers seeking basic accommodations. While some guests praise the helpful staff and clean rooms, others report significant issues with room size, cleanliness, and service consistency. The hotel is located near key attractions like Powai Lake and the airport, but its industrial surroundings and cramped rooms may not appeal to all guests.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 52
- Staff & Service
- 63
- Room Comfort & Cleanliness
- 48
What guests love
- 24-hour room service is a notable feature, praised by some guests.
- Rooms are generally described as clean and well-maintained by a subset of positive reviews.
- The hotel is conveniently located near public transit and major attractions like Powai Lake and the airport.
Worth knowing
- Numerous complaints about poor cleanliness, including dirty linens, unhygienic conditions, and broken facilities.
- Rooms are frequently described as cramped, with some lacking windows and suffering from poor ventilation.
- Service inconsistencies, including rude staff behavior and slow responsiveness, are frequently reported.
- Issues with amenities like non-functional air conditioning and unreliable Wi-Fi are common in negative reviews.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Kid-friendly
- Pool
- Arabic
- English
- Hindi
- Restaurant
- Room service (24 hour)
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Parking (extra charge)
- Accessible
- Air conditioning
Common questions
Is the hotel clean and well-maintained?
Opinions vary regarding cleanliness. While some guests praise clean rooms, others report significant issues such as dirty linens, unhygienic conditions, and broken facilities. Cleanliness has mixed reviews with 26 positive and 15 negative sentiments.
How is the service at Hotel Lotus Grand?
Service is generally positive, with 73 positive sentiments reported, including praise for the 24-hour room service and concierge. However, there are also 35 negative reports, including complaints about rude staff and slow responsiveness.
Is the hotel good for families?
The hotel is kid-friendly and has a pool, making it potentially suitable for families. However, reviews indicate mixed experiences, with 4 positive and 4 negative sentiments related to family stays, suggesting some families may have had issues with room size or amenities.
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