Hotel Lotus Grand
Hotel Lotus Grand, AG Link Road, next to Royal Enfield Service center, Swatantrya Veer Savarkar, Sakinaka, Andheri East, Mumbai, Maharashtra 400072
Gumo's take
Hotel Lotus Grand in Mumbai is a budget-friendly 3-star hotel located in the Andheri area, offering free parking, Wi-Fi, and a family-friendly environment. It is well-regarded for its helpful and friendly staff, clean rooms, and proximity to the airport and metro stations. While it is praised for its value for money and good service, some guests have noted issues with room size, occasional maintenance problems, and inconsistent service quality.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 70
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 75
What guests love
- Friendly and helpful staff, especially the manager Mr. Rakesh Singh, who is praised for his assistance and hospitality.
- Clean and well-maintained rooms with basic amenities like air conditioning and free toiletries.
- Convenient location near the airport, metro stations, and local attractions like Kanheri Caves and Holy Trinity Church.
Worth knowing
- Some guests reported issues with room size, lack of windows, and occasional maintenance problems like faulty AC and Wi-Fi.
- Mixed reviews regarding food quality and service, with some guests finding the restaurant options overpriced or limited.
- A few negative reviews mention poor customer service, unavailability of booked room types, and additional charges for bookings.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Kid-friendly
- Pool
- Arabic
- English
- Hindi
- Restaurant
- Room service (24 hour)
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Parking (extra charge)
- Accessible
- Air conditioning
Common questions
Does Hotel Lotus Grand offer free Wi-Fi for guests?
Yes, Hotel Lotus Grand offers free Wi-Fi to its guests as part of its amenities.
Is Hotel Lotus Grand suitable for families with children?
Yes, Hotel Lotus Grand is kid-friendly and offers a family-friendly environment, making it suitable for families with children.
Are there any reported issues with the hotel's service quality?
Some guests have reported mixed reviews regarding service quality, including occasional poor customer service and unavailability of booked room types.
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