Hotel Metro Palace
Hotel Metro Palace, 355, Ramdas Nayak Marg, Hill, Road, opposite Marks N Spencer, Bandra West, Mumbai, Maharashtra 400050
Gumo's take
Hotel Metro Palace in Mumbai is a budget-friendly option in Bandra, known for its convenient location and acceptable cleanliness. It suits travelers looking for a no-frills stay with easy access to shopping, dining, and public transport. While some guests praise the helpful staff and proximity to Bandra landmarks, others report issues with misleading online information, rudeness from staff, and occasional problems like mosquitoes or unhygienic conditions. The hotel is best suited for short stays or business travelers who prioritize location over luxury.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 58
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 62
What guests love
- Excellent location in Bandra, close to shopping, restaurants, and public transport.
- Rooms are generally clean and functional, with some recent renovations reported.
- Helpful and courteous staff in several reviews, including luggage assistance and room service.
Worth knowing
- Misleading online information about amenities, such as the absence of an on-site restaurant despite being advertised.
- Reports of unhygienic conditions, including unwashed coffee cups and a stinky bathroom.
- Rude or unprofessional behavior from some staff members, including a manager described as loud and dismissive.
- Issues with mosquitoes in rooms and malfunctioning mosquito rackets, affecting sleep quality.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is there a restaurant available at Hotel Metro Palace?
Yes, the hotel has a restaurant, and it is one of the few in the area with this amenity. However, some guests have reported misleading online information about the restaurant's availability, so it's best to confirm directly with the hotel.
How is the staff service at Hotel Metro Palace?
The staff service is generally positive, with 15 positive reviews, but there are also 5 negative reviews mentioning rudeness or unprofessional behavior, including a manager described as loud and dismissive. Overall, service experiences can vary.
How clean are the rooms and bathrooms at Hotel Metro Palace?
Rooms are generally clean and functional, with some recent renovations reported. However, there are a few negative reports about unhygienic conditions, such as unwashed coffee cups and a stinky bathroom, and only 2 positive reviews specifically about the bathrooms.
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