Hotel Milan International
Hotel Milan International, 1st Rd, near Milan Subway, Koth Wadi Area, MSEB Colony, Santacruz (West), Mumbai, Maharashtra 400054
Gumo's take
Hotel Milan International in Mumbai is a budget-friendly option with a 3.0-star rating and a 3.7/5 aggregate user rating based on 2,302 reviews. It is known for its proximity to the airport and train lines, making it convenient for travelers with early departures or transfers. The hotel offers 24-hour room service and basic amenities like free Wi-Fi and air conditioning, though many guests have reported issues with cleanliness, noise from nearby transit, and subpar room maintenance. While some praise the staff for being helpful and polite, others have criticized the hotel for poor hygiene, cockroach infestations, and unclean linens. It is best suited for short stays or travelers prioritizing location over luxury.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 52
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 48
What guests love
- Convenient location near the airport and train lines, ideal for travelers with early departures or transfers.
- 24-hour room service, a rare feature in budget hotels in the area.
- Some guests noted that the air conditioning in higher-floor rooms is effective and quiet.
Worth knowing
- Frequent complaints about unclean rooms, including cockroach infestations, stained linens, and foul odors.
- Noise from nearby airport and train lines disrupts sleep, with many guests reporting disturbances every few minutes.
- Issues with bathroom cleanliness and maintenance, including broken fixtures and unhygienic conditions.
- Lack of basic amenities in some rooms, such as missing kettles, tea/coffee facilities, and insufficient toiletries.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Kid-friendly
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Refrigerator in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
- Restaurant
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Bicycle rental (extra charge)
- Boutique shopping
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Doctor on call
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is Hotel Milan International a good option for travelers with early departures from Chhatrapati Shivaji International Airport?
Yes, Hotel Milan International is a convenient option for travelers with early departures as it is only a 21-minute drive from Chhatrapati Shivaji International Airport and offers an airport shuttle service (for an extra charge).
What are the common guest complaints about the hotel's cleanliness?
Guests have frequently reported issues with cleanliness, including cockroach infestations, stained linens, foul odors, and unhygienic bathroom conditions with broken fixtures. These concerns are among the most commonly mentioned in reviews.
Does the hotel offer 24-hour room service, and is this a unique feature in the area?
Yes, Hotel Milan International offers 24-hour room service, which is noted as a rare feature in budget hotels in the area. This is one of the hotel's key strengths according to the provided data.
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