Hotel Milan International

Hotel Milan International, 1st Rd, near Milan Subway, Koth Wadi Area, MSEB Colony, Santacruz (West), Mumbai, Maharashtra 400054

3-star property 3.7 · 2,200 reviews analysed
Hotel Milan International – photo 1
Hotel Milan International – photo 2
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Gumo's take

Hotel Milan International is a budget-friendly hotel located in Santacruz, Mumbai, near the airport and local transport hubs. It is best suited for travelers prioritizing location over luxury, particularly those with short stays or business trips. While the hotel offers a convenient location and some positive guest interactions, reviews highlight significant issues with cleanliness, maintenance, and overall guest experience.

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How guests rate it

Location
85
Facilities
50
Staff & Service
60
Room Comfort & Cleanliness
45

What guests love

  • Strategic location near Mumbai International Airport and Santacruz railway station, making it ideal for travelers.
  • Some guests have praised the availability of 24-hour front desk and helpful staff during certain stays.
  • Reasonable pricing for a budget hotel in a prime area of Mumbai.

Worth knowing

  • Multiple reports of poor hygiene, including unsanitary bedding, infestations of pests (mosquitoes, cockroaches, rats), and unclean facilities.
  • Frequent complaints about broken or non-functional in-room amenities such as air conditioning, taps, and telephones.
  • Inconsistent service quality and unresponsive management to guest concerns, with some staff described as rude or dismissive.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Refrigerator in some rooms
  • Coffee maker in some rooms
  • Minibar in some rooms
  • Restaurant
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Bicycle rental (extra charge)
  • Boutique shopping
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is the hotel located near transportation hubs like the airport or railway station?

Yes, Hotel Milan International is strategically located near Mumbai International Airport and Santacruz railway station, making it convenient for travelers.

What are some common guest complaints about the hotel?

Guests have reported issues with cleanliness, including unsanitary bedding and pest infestations, as well as non-functional in-room amenities like air conditioning and taps.

Does the hotel offer amenities like free Wi-Fi and parking?

Yes, the hotel provides free Wi-Fi and free parking, along with other amenities such as a restaurant, fitness centre, and 24-hour front desk service.

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