Hotel Milan International

Hotel Milan International, 1st Rd, near Milan Subway, Koth Wadi Area, MSEB Colony, Santacruz (West), Mumbai, Maharashtra 400054

3-star property 3.7 · 2,302 reviews analysed
Hotel Milan International – photo 1
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Gumo's take

Hotel Milan International is a budget-friendly option near Mumbai’s airport, catering to travelers seeking convenience over luxury. While praised for its 24-hour room service and helpful staff, the hotel faces recurring complaints about cleanliness, including cockroaches, mosquitoes, and unhygienic conditions in rooms and bathrooms. Its proximity to the airport and nearby landmarks is a major draw, though noise from planes and trains disrupts sleep for many guests. The hotel is best suited for short stays or travelers with limited options near the airport.

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How guests rate it

Location
78
Facilities
50
Staff & Service
68
Room Comfort & Cleanliness
42

What guests love

  • 24-hour room service is a standout feature, praised by guests for its availability and responsiveness.
  • Convenient location near the airport and major transport hubs, making it ideal for travelers with early flights.
  • Staff is generally described as polite and helpful, with many guests noting smooth check-in and check-out processes.

Worth knowing

  • Recurring issues with cleanliness, including cockroaches, mosquitoes, and unclean linens, are a major concern.
  • Noise from nearby airport and train tracks disrupts sleep, with complaints about constant takeoff/landing sounds and train noise.
  • Rooms and bathrooms are often described as outdated, with broken fixtures, poor hygiene, and unpleasant odors.
  • Some amenities are missing or poorly maintained, such as non-functional AC, broken taps, and lack of basic toiletries.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Refrigerator in some rooms
  • Coffee maker in some rooms
  • Minibar in some rooms
  • Restaurant
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Bicycle rental (extra charge)
  • Boutique shopping
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is the hotel clean and well-maintained?

The hotel has recurring complaints about cleanliness, including cockroaches, mosquitoes, and unhygienic conditions in rooms and bathrooms. Many guests also reported outdated rooms and poor maintenance of fixtures.

Is the hotel a good option for a comfortable night's sleep?

Sleep quality is a concern due to noise from nearby airport and train tracks, with many guests complaining about disruptions from plane takeoffs, landings, and train sounds.

Does the hotel offer 24-hour room service?

Yes, the hotel is known for its 24-hour room service, which is praised by guests for its availability and responsiveness.

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