Hotel O Rana Residency Near Western Express Highway Metro Station
Plot No. 279, Hotel O Rana Residency Near Western Express Highway Metro Station, Off Mahakali Caves Rd, Madhukunj Society, Tolany Naka, Sher E Punjab Colony, Andheri East, Mumbai, Maharashtra 400093
Gumo's take
Hotel O Rana Residency Near Western Express Highway Metro Station is a budget hotel in Mumbai with a 3.0-star rating but a poor overall reputation, as reflected in its 2.8/5 Google rating. It is marketed as a functional option with amenities like free Wi-Fi, breakfast, and parking, but guest reviews highlight significant issues with cleanliness, maintenance, and service. The hotel is located near major attractions like Sanjay Gandhi National Park and the airport, but its outdated infrastructure and unprofessional staff make it unsuitable for most travelers, especially families or those seeking comfort.
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Research this stayHow guests rate it
- Location
- 55
- Facilities
- 32
- Staff & Service
- 25
- Room Comfort & Cleanliness
- 28
What guests love
- Proximity to major attractions like Sanjay Gandhi National Park and Chhatrapati Shivaji International Airport
- Some guests noted that rooms were spacious and the location was convenient for travelers
Worth knowing
- Extremely poor cleanliness and maintenance, with frequent mentions of cockroaches, unclean bedding, and water damage
- Highly unprofessional and rude staff, with multiple reports of denied check-ins and poor customer service
- Outdated and poorly functioning facilities, including broken AC units, non-working TVs, and unhygienic bathrooms
- Inconsistent and misleading online listings, including false room photos and unfulfilled amenities like Wi-Fi and breakfast
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Parking
- Airport shuttle (extra charge)
- English
- Hindi
- Private bathroom in some rooms
- Room service
- Breakfast (free)
- Kid-friendly
- Pool
- Air conditioning in some rooms
- Kitchen
Common questions
Is the air conditioning in the hotel reliable?
No, the air conditioning is not reliable. Guest reviews mention it 20 times, with 14 negative sentiments highlighting issues like broken or poorly functioning units.
How is the cleanliness of the hotel and rooms?
The cleanliness is extremely poor. Guest reviews indicate 59 negative sentiments regarding cleanliness, with frequent mentions of cockroaches, unclean bedding, and water damage.
Is the hotel suitable for families?
The hotel is not ideal for families. While it is marketed as child-friendly, guest reviews show 3 negative sentiments specifically for family travelers, and overall poor maintenance and service may affect the experience.
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