Hotel Oriental Aster
Hotel Oriental Aster, 45, Dr Karanjia Marg, near Cigararette, Tarun Bharat Society, Chakala, Andheri East, Mumbai, Maharashtra 400099
Gumo's take
Hotel Oriental Aster in Mumbai is a budget-friendly option near Chhatrapati Shivaji International Airport, known for its convenient location and complimentary breakfast. While the hotel garners praise for its friendly and helpful staff, particularly Mr. KK, and decent dining options, it also faces recurring complaints about cleanliness, outdated facilities, and inconsistent service. It suits travelers prioritizing proximity to the airport and basic amenities over luxury, though mixed reviews suggest it may not be ideal for extended stays or those seeking high-end comfort.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 62
What guests love
- Friendly and attentive staff, especially Mr. KK, who is frequently mentioned for his helpfulness and hospitality.
- Complimentary breakfast with a good variety, praised for its quality and taste.
- Convenient location within 20 minutes of the airport and close to several points of interest.
Worth knowing
- Recurring complaints about cleanliness, including unclean bathrooms, dirty rooms, and poor hygiene in some areas.
- Outdated and sometimes poorly maintained rooms and facilities, with some guests noting small, cramped spaces and issues with air conditioning.
- Inconsistent service quality, with some guests reporting rude or unprofessional behavior from staff, particularly at the front desk.
- Noise and lack of soundproofing in some rooms, affecting sleep quality for light sleepers.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
- Kitchen
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
Common questions
Is the hotel close to Chhatrapati Shivaji International Airport?
Yes, Hotel Oriental Aster is just a 7-minute drive from Chhatrapati Shivaji International Airport, making it a convenient option for travelers arriving or departing early.
What do guests say about the service at the hotel?
Guests frequently praise the service, especially the hospitality of Mr. KK, with 166 positive mentions of service in reviews. However, there are also 46 negative comments, particularly regarding inconsistent behavior from some front desk staff.
Are the rooms clean and well-maintained?
There are recurring complaints about cleanliness, with 19 negative mentions in reviews, including unclean bathrooms and poor hygiene in some areas. Additionally, some guests note outdated and poorly maintained rooms.
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