Hotel Regal Inn

4V46+373 Hotel Regal Inn, Chhatrapati Shivaji Maharaj Int'l Airport Rd, Mahatma Kabir Nagar, Navpada, Vile Parle East, Vile Parle, Mumbai, Maharashtra 400099

3-star property 4.0 · 470 reviews analysed
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Gumo's take

Hotel Regal Inn in Mumbai is a budget-friendly option near the airport, known for its 24-hour room service and generally helpful staff. While some guests praise the cleanliness and service, others report significant issues with room maintenance, cleanliness, and staff behavior. The hotel is best suited for travelers prioritizing location and affordability over luxury or consistent quality.

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How guests rate it

Location
85
Facilities
62
Staff & Service
73
Room Comfort & Cleanliness
58

What guests love

  • Proximity to Chhatrapati Shivaji International Airport, with a 7-minute drive and 20-minute drive to the Bandra–Worli Sea Link
  • 24-hour room service, a rare feature in budget hotels in the area
  • Generally helpful and cooperative staff, especially the manager and certain named staff members like Rub and Shah Nawaz

Worth knowing

  • Frequent complaints about unclean or poorly maintained rooms, including cockroach infestations, dirty linens, and broken amenities
  • Negative feedback about staff rudeness and unprofessional behavior, particularly at night or during check-in
  • Rooms are often described as small, with issues like lack of hot water, non-functional AC, and poor air circulation
  • Lack of lift access to the second-floor rooms, which is inconvenient for guests with luggage

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Doctor on call
  • Air conditioning
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Not accessible
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is Hotel Regal Inn a good choice for someone looking for a clean and well-maintained room?

Hotel Regal Inn has mixed reviews regarding cleanliness and maintenance. While some guests praise cleanliness, others report issues like cockroach infestations, dirty linens, and broken amenities, so it may not be ideal for those prioritizing consistent room quality.

How is the service at Hotel Regal Inn, especially during late hours?

The hotel is known for its 24-hour room service and generally helpful staff, particularly the manager and certain staff members. However, some guests have reported negative experiences with staff rudeness, especially during late hours or check-in.

How far is Hotel Regal Inn from the airport and major attractions like the Bandra–Worli Sea Link?

Hotel Regal Inn is a 7-minute drive from Chhatrapati Shivaji International Airport and a 20-minute drive from the Bandra–Worli Sea Link, making it a convenient option for travelers prioritizing location and accessibility.

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