Hotel Regal Palace
Hotel Regal Palace, Sopariwala Estate, 1, Tata Rd No 2, near Roxy Cinema, Charni Road East, Opera House, Girgaon, Mumbai, Maharashtra 400004
Gumo's take
Hotel Regal Palace is a budget-friendly accommodation in Mumbai, known for its convenient location near Girgaum Chowpatty and major landmarks like Chhatrapati Shivaji Maharaj Terminus. It offers complimentary breakfast and parking, and guests frequently mention local dishes like pav bhaji and idli. While the hotel is praised for its proximity to public transport and tourist attractions, it is best suited for short stays due to mixed reviews on room size and cleanliness. The hotel's reputation is marred by recurring complaints about rude staff, unhygienic conditions, and discrepancies between online images and actual room quality.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 58
- Staff & Service
- 47
- Room Comfort & Cleanliness
- 52
What guests love
- Convenient location near Girgaum Chowpatty and major Mumbai landmarks
- Complimentary breakfast and parking offered to guests
- Rooms are generally described as clean and well-maintained in some positive reviews
Worth knowing
- Recurring complaints about rude and unprofessional staff behavior, including inappropriate questions and denial of check-ins
- Rooms are frequently described as small, poorly maintained, and not matching the quality shown in online photos
- Issues with cleanliness, including moldy rooms, unhygienic bathrooms, and bed bugs reported in multiple reviews
- Inconsistent service for online bookings, including denied check-ins and unfair checkout times
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
- Kitchen
- Room service
- Breakfast (free)
Common questions
Is breakfast included at Hotel Regal Palace?
Yes, complimentary breakfast is offered to guests at Hotel Regal Palace.
What are the common complaints about the hotel's service?
Guests frequently report rude and unprofessional staff behavior, including inappropriate questions and denied check-ins, as well as inconsistent service for online bookings.
How is the cleanliness of the hotel's rooms and bathrooms?
There are recurring complaints about unhygienic conditions, moldy rooms, poorly maintained bathrooms, and even bed bugs in some rooms.
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