Hotel Residency
Hotel Residency, 213/1, Suren Rd, Gundavali, Andheri East, Mumbai, Maharashtra 400093
Gumo's take
Hotel Residency in Mumbai is a 3-star property known for its strong service and convenient location near the airport and metro stations. It is particularly praised for its breakfast and restaurant offerings, with guests often highlighting the friendly and helpful staff. While the rooms are generally clean and spacious, some reviews note that certain facilities are outdated and in need of renovation. The hotel is well-suited for business travelers and families, offering a mix of comfort and accessibility in a central location.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 68
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional service from staff, with many guests praising the helpfulness and professionalism of the front desk and restaurant teams.
- Strong breakfast and dining options, with a popular buffet and positive feedback on food quality and variety.
- Convenient location near the airport, metro stations, and major attractions like Chhatrapati Shivaji Maharaj Terminus and Bandra Worli Sea Link Bridge.
Worth knowing
- Some rooms and bathrooms are outdated, with reports of old fixtures, leaks, and general wear and tear.
- Issues with Wi-Fi connectivity and limited in-room amenities, such as lack of charging points near the bed and missing toiletries.
- A few guests reported problems with hotel policies, including requests for marriage certificates for unmarried couples and inconsistent staff behavior.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Social hour
- Housekeeping (daily)
- Private bathroom
- Shower
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking
- Transfer
- Car rental onsite
- Not accessible
- Air conditioning
Common questions
Is the breakfast at Hotel Residency good, and is it included in the room rate?
Yes, the breakfast at Hotel Residency is highly praised for its quality and variety, with a popular buffet option. It is included in the room rate as a free breakfast.
How is the service at Hotel Residency, and are the staff helpful?
The service at Hotel Residency is a key strength, with guests frequently praising the friendly and professional staff, especially at the front desk and in the restaurant.
Is the hotel well located for travelers arriving at Chhatrapati Shivaji International Airport?
Yes, the hotel is conveniently located near the airport, with a 12-minute drive time, making it a good option for travelers arriving or departing from Chhatrapati Shivaji International Airport.
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