Hotel Sahar Garden - Hotel in Andheri East, Mumbai
Hotel Sahar Garden - Hotel in Andheri East, Mumbai, metro stn, Marol Maroshi Rd, next to marol naka, Bori Colony, Gamdevi, Marol, Andheri East, Mumbai, Maharashtra 400059
Gumo's take
Hotel Sahar Garden is a modest, budget-friendly hotel in Andheri East, Mumbai, catering primarily to Indian nationals. It offers 24-hour room service and a restaurant, and is known for hosting events and family functions in its banquet halls. While some guests praise the hospitality and event facilities, the hotel suffers from recurring complaints about cleanliness, outdated rooms, and poor maintenance. Its proximity to the airport and metro makes it convenient for short stays, but overall guest satisfaction is mixed due to inconsistent service and infrastructure issues.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 45
- Staff & Service
- 42
- Room Comfort & Cleanliness
- 38
What guests love
- 24-hour room service and event hosting capabilities, praised for accommodating family celebrations and functions.
- Prime location near the airport and metro, making it convenient for travelers.
- Some guests noted friendly and helpful staff, particularly in event coordination.
Worth knowing
- Recurring complaints about unclean rooms, poor hygiene, and outdated infrastructure, including broken ACs, leaky taps, and cockroach infestations.
- Poor service quality, with multiple reviews citing rude or unresponsive staff, especially at the front desk.
- Inconsistent room conditions, with guests reporting mismatched photos, unclean linens, and malfunctioning amenities.
- Construction work near the hotel complicates access and reduces convenience for guests.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Pool
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service (24 hour)
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Doctor on call
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
The hotel has recurring complaints about cleanliness, with guests reporting unclean rooms, poor hygiene, and outdated infrastructure such as broken ACs and leaky taps. Some rooms have also been reported to have cockroach infestations and unclean linens.
What are the service quality like at Hotel Sahar Garden?
Service quality is mixed, with 88 negative reviews and only 41 positive ones. Guests have reported rude or unresponsive staff, especially at the front desk, though some have praised the hospitality and helpfulness in event coordination.
Is the hotel a good option for families or events?
Yes, the hotel is kid-friendly and has banquet halls that are praised for hosting family celebrations and events. It is also known for accommodating functions and providing 24-hour room service, making it a viable option for such occasions.
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