Hotel Sea Princess

Hotel Sea Princess, Juhu Tara Rd, near Juhu, Beach, Juhu, Mumbai, Maharashtra 400049

5-star property 4.3 · 9,638 reviews analysed
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Gumo's take

Hotel Sea Princess in Mumbai is a high-end, sea-view property known for its beachfront location and vibrant atmosphere, particularly its nightclub and poolside dining. While praised for its breakfast buffet, spa, and restaurant offerings, guest experiences are mixed due to inconsistent service and maintenance issues. The hotel appeals to couples and families seeking a lively environment, though some guests report noise and unprofessional staff behavior.

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How guests rate it

Location
85
Facilities
75
Staff & Service
62
Room Comfort & Cleanliness
68

What guests love

  • Stunning sea-view location with a beachfront poolside area that guests find ideal for relaxation and sunset views.
  • Highly praised breakfast buffet and restaurant offerings, including a diverse menu with both Indian and international dishes.
  • Positive feedback on the hotel's spa and fitness center, with some guests noting exceptional service from specific staff members.

Worth knowing

  • Recurring complaints about poor maintenance, including damp smells, mold, and cleanliness issues in rooms and common areas.
  • Staff service is inconsistent, with multiple reports of rude or unprofessional behavior, particularly at the front desk and restaurant.
  • Noise from the nightclub and nearby events disrupts guest experience, especially for those seeking a quiet stay.
  • Some amenities and systems are outdated or malfunctioning, such as non-working light switches, poor Wi-Fi performance, and old furniture.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Debit cards
  • NFC mobile payments
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Gift shop
  • Housekeeping (daily)
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Beach access
  • Nightclub
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Hot tub
  • Fitness center
  • Massage
  • Spa
  • Accessible
  • Accessible elevator
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

Is the breakfast at Hotel Sea Princess highly rated?

Yes, the breakfast buffet at Hotel Sea Princess is highly praised by guests, with 255 positive reviews and only 46 negative ones, indicating a generally favorable dining experience.

What are the common complaints about the hotel's service?

Guests have reported inconsistent service, with multiple complaints about rude or unprofessional behavior, particularly at the front desk and restaurant. This is reflected in 234 negative sentiment reviews related to service.

Does the hotel have a good fitness center?

Yes, the hotel's fitness center is positively reviewed by guests, with 168 positive sentiments and only 20 negative ones, suggesting it is a well-regarded amenity.

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