HOTEL SHABANA | Colaba | Mumbai
2nd Floor, HOTEL SHABANA | Colaba | Mumbai, Metro House, 12/A, Colaba Causeway, opposite Hotel Majestic Building, Apollo Bandar, Colaba, Mumbai, Maharashtra 400001
Gumo's take
Hotel Shabana is a budget-friendly accommodation in Colaba, Mumbai, known for its central location near major attractions like the Gateway of India and Leopold Café. It is praised for its helpful and friendly staff, particularly Raja and other members of the team, who are frequently highlighted in reviews for their exceptional service. While the rooms are small and some guests report issues with shared bathrooms and room maintenance, the hotel is a popular choice for budget travelers and solo or family visitors seeking convenience and a central location.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 58
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 62
What guests love
- Exceptional staff service, with Raja and other team members frequently praised for their helpful and friendly nature.
- Prime location in Colaba, within walking distance of the Gateway of India and major tourist attractions.
- Rooms are generally clean and well-maintained, with some offering private bathrooms.
Worth knowing
- Rooms are small and cramped, with some lacking windows and suffering from issues like mold and humidity.
- Shared bathrooms are a common issue and are sometimes reported as unclean or poorly maintained.
- Some guests report poor customer service experiences, including rude behavior from staff and issues with bookings and room allocation.
- The hotel's entrance is difficult to locate, with no clear signage, and there is no elevator, requiring guests to climb multiple flights of stairs.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Parking (extra charge)
- Self parking (extra charge)
- Transfer
- Car rental onsite
- Local shuttle
- English
- Hindi
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Wake up calls
- Housekeeping
- Air conditioning
- Coffee maker in some rooms
Common questions
Is the hotel's location convenient for sightseeing in Mumbai?
Yes, Hotel Shabana is located in Colaba, within walking distance of major attractions like the Gateway of India and the National Gallery of Modern Art, making it very convenient for sightseeing.
What are the main issues guests report about the hotel's rooms and bathrooms?
Guests often report that the rooms are small, some lack windows, and suffer from mold and humidity. Shared bathrooms are a common issue, with some guests noting they are unclean or poorly maintained.
How is the service at Hotel Shabana?
The service is highly praised, with Raja and other staff members frequently highlighted for being helpful and friendly. Service has a strong positive sentiment with 104 positive mentions compared to only 14 negative ones.
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