Hotel Solitaire, Mumbai
Hotel Solitaire, Mumbai, Sahar International Airport Road, opp. Domestic Airport Colony, Shiv Adarsh Society, Parsiwada, Andheri East, Mumbai, Maharashtra 400099
Gumo's take
Hotel Solitaire in Mumbai is a budget-friendly option near the airport, offering simply furnished rooms and a modern bar and restaurant. It appeals to travelers seeking convenience and affordability, particularly those arriving by air. While some guests praise the location, cleanliness, and helpful staff, others report inconsistent service, rudeness from certain staff members, and issues with room conditions and amenities. The hotel is best suited for short stays where location and basic comfort are prioritized over luxury.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 52
- Staff & Service
- 47
- Room Comfort & Cleanliness
- 58
What guests love
- Good location near the airport and public transport, making it convenient for travelers.
- Some guests report clean and spacious rooms with basic amenities like refrigerators and TVs.
- A few reviews highlight friendly and helpful staff members, such as Mr. Akash and Ali.
Worth knowing
- Inconsistent and often poor customer service, with multiple reports of rude and unprofessional staff, including Mr. Vipul, Mr. Sridhar, and Mr. Aakash Mahakal.
- Issues with room conditions, including faulty ACs, noisy fans, and unclean or poorly maintained bathrooms.
- Unreliable billing practices and incidents of denied check-ins despite confirmed bookings, leading to accusations of fraud.
- Limited and sometimes overpriced food options, with complaints about quality and hygiene.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (free)
- Local shuttle
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Accessible
- Air conditioning
- Kitchen in some rooms
Common questions
Is the hotel located near the airport, and how convenient is transportation?
Yes, Hotel Solitaire is located just 7 minutes away from Chhatrapati Shivaji International Airport. It also offers a free airport shuttle and is near public transport, making it convenient for travelers arriving by air.
What are the main issues guests have reported with the hotel's service?
Guests have reported inconsistent and often poor customer service, with multiple complaints about rude and unprofessional staff members. Some specific names mentioned include Mr. Vipul, Mr. Sridhar, and Mr. Aakash Mahakal.
What dining options are available at the hotel, and what do guests say about them?
The hotel has a restaurant with a dinner buffet and room service. Guests have praised the restaurant and breakfast buffet, but some have criticized the limited and overpriced food options and concerns about hygiene.
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