Hotel Zara International
Hotel Zara International, Andheri (E, Lalji Brothers Compound, Military Rd, opp. Eco Nest, Mumbai, Maharashtra 400059
Gumo's take
Hotel Zara International in Mumbai is a budget-friendly option known for its proximity to the airport and generally clean, comfortable rooms. While many guests praise the cooperative and friendly staff, the hotel's inconsistent service and occasional cleanliness issues have led to mixed reviews. It suits budget-conscious travelers seeking a convenient location and basic amenities, though some report poor experiences with booking issues and unprofessional behavior.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 65
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 72
What guests love
- Proximity to Chhatrapati Shivaji International Airport and accessible public transport options
- Clean and well-maintained rooms with modern amenities for budget-conscious travelers
- Friendly and cooperative staff, with some guests specifically mentioning helpful and welcoming service
Worth knowing
- Inconsistent staff behavior, with reports of rudeness, unprofessionalism, and failure to resolve guest complaints
- Occasional cleanliness issues, including mold, unhygienic conditions, and pest problems in some rooms
- Issues with booking confirmations and last-minute cancellations reported by multiple guests
Amenities
- Wi-Fi
- Room service
- Breakfast
- Smoke-free property
- Credit cards
- NFC mobile payments
- Cash
- Front desk
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Housekeeping
- Turndown service
- Fitness center
- Parking
- Air conditioning
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker
- English
- Hindi
Common questions
Is Hotel Zara International a good option for travelers looking for a budget-friendly stay near the airport?
Yes, Hotel Zara International is a budget-friendly option with good proximity to Chhatrapati Shivaji International Airport, making it convenient for travelers.
What are the common complaints about the hotel's service and cleanliness?
Guests have reported inconsistent service, including unprofessional behavior and rudeness from staff, as well as occasional cleanliness issues like mold, pests, and unhygienic conditions in some rooms.
Are there any issues I should be aware of when booking at Hotel Zara International?
Yes, some guests have experienced issues with booking confirmations and last-minute cancellations, so it's advisable to verify booking details carefully before confirming.
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