ibis Mumbai Airport

ibis Mumbai Airport, Junction Of Nehru Road, Plot No F 77, Western Express Hwy, Navpada, Vile Parle East, Vile Parle, Mumbai, Maharashtra 400099

4.2 · 9,556 reviews analysed
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Gumo's take

The ibis Mumbai Airport is a budget-friendly hotel catering primarily to business travelers and airport-bound guests, offering a free airport shuttle and proximity to both domestic and international terminals. It is known for its functional, clean rooms, reliable Wi-Fi, and commendable service from staff like Vedant, Dexter, and Ritika, who are frequently praised for their attentiveness. While the hotel lacks amenities like a gym or swimming pool, its convenient location and efficient service make it a popular choice for short stays.

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How guests rate it

Location
92
Facilities
68
Staff & Service
88
Room Comfort & Cleanliness
72

What guests love

  • Highly praised staff service, particularly from Vedant, Dexter, and Ritika, who are frequently mentioned for their attentiveness and hospitality.
  • Convenient location within walking distance to Mumbai’s domestic airport and close to major transportation hubs like the Aqua Line metro.
  • Clean and well-maintained rooms with functional layouts, and a consistently positive sentiment around breakfast and dining experiences.

Worth knowing

  • Rooms are reported to be small and cramped, especially for families or extended stays, with some complaints about the lack of space and outdated bathroom designs.
  • Issues with room noise insulation and air conditioning performance are frequently mentioned in negative reviews.
  • Limited recreational facilities, such as no gym or swimming pool, which may not suit leisure travelers or those seeking a more comprehensive hotel experience.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Arabic
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Valet parking (extra charge)
  • Airport shuttle (extra charge)
  • Private car service
  • Car rental onsite
  • Business center
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Refrigerator in some rooms
  • Coffee maker in some rooms

Common questions

Does the hotel offer free Wi-Fi, and is it reliable?

Yes, the hotel offers free Wi-Fi in both rooms and public areas. While the Wi-Fi is generally reliable, reviews indicate mixed experiences, with 16 positive and 15 negative sentiments reported.

Is there a restaurant or breakfast available at the hotel?

Yes, the hotel has a casual restaurant with a dinner buffet and a highly praised breakfast buffet. Dining experiences are largely positive, with 827 positive reviews and only 143 negative ones.

How is the service quality at the hotel?

The service is highly praised, particularly from staff members like Vedant, Dexter, and Ritika. Guests frequently commend the hospitality and attentiveness, with 2302 positive reviews and only 338 negative ones.

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