ITC Gardenia, a Luxury Collection Hotel, Bengaluru
ITC Gardenia, a Luxury Collection Hotel, Bengaluru, 1, Residency Rd, Ashok Nagar, Bengaluru, Karnataka 560025
Gumo's take
ITC Gardenia, a Luxury Collection Hotel, Bengaluru, is a 5-star property known for its refined ambiance, exceptional service, and diverse dining options. Guests consistently praise the staff's warmth and attentiveness, with many highlighting personalized touches and prompt assistance. The hotel is particularly favored for its breakfast buffet and renowned restaurants like Cajsa and Edo. While the property is praised for its cleanliness and proximity to landmarks like Cubbon Park, some reviews note that rooms and facilities are showing signs of age. Ideal for couples, families, and business travelers seeking a blend of luxury and cultural charm in Bengaluru.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, with many guests praising the warmth, attentiveness, and professionalism of the team, especially at the front desk and housekeeping.
- Highly rated breakfast buffet and diverse dining options, including the acclaimed international menu at Cajsa and the Japanese cuisine at Edo.
- Prime location near Cubbon Park and major cultural landmarks, with easy access to Bengaluru's central attractions.
Worth knowing
- Some guests noted that rooms and certain facilities (like the pool area) are dated or in need of modernization, with complaints about pigeon infestations and outdated décor.
- A few reviews highlighted inconsistencies in food quality and service speed, particularly in restaurants and during peak hours like breakfast.
Amenities
- Pool
- Spa
- Hot tub
- Breakfast
- Wi-Fi
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Activities
- Bicycle rental
- Kid-friendly
- Outdoor pool
- Lifeguard
- Parking
- Self parking
- Valet parking
- Airport shuttle
- Private car service
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- No pets
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
- Restaurant
Common questions
What are the standout dining options at ITC Gardenia, Bengaluru?
The hotel is known for its acclaimed restaurants Cajsa, which offers an international menu, and Edo, which specializes in Japanese cuisine. Guests also frequently praise the breakfast buffet and the popular 'Dal makhani' served at the hotel, which is mentioned in multiple reviews.
How is the service quality at ITC Gardenia, Bengaluru?
The service is highly praised by guests, with particular appreciation for the warmth, attentiveness, and professionalism of the staff, especially at the front desk and housekeeping. The hotel has a strong positive sentiment for service with 2733 positive reviews compared to 267 negative ones.
Is the hotel's location convenient for sightseeing in Bengaluru?
Yes, the hotel is located near major landmarks such as Cubbon Park and the Government Museum, Bangalore, and is within walking distance. Its prime location makes it ideal for exploring central attractions in Bengaluru.
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