ITC Gardenia, a Luxury Collection Hotel, Bengaluru
ITC Gardenia, a Luxury Collection Hotel, Bengaluru, 1, Residency Rd, Ashok Nagar, Bengaluru, Karnataka 560025
Gumo's take
ITC Gardenia, a Luxury Collection Hotel, Bengaluru, is a 5-star property known for its refined hospitality, exceptional service, and diverse dining experiences. Guests consistently praise the staff for their warmth and attentiveness, with many highlighting personalized service from individuals like Aiswarya and Phiba. The hotel is particularly noted for its breakfast buffet and renowned restaurant, Cajsa, which offers an international tasting menu. While the property is praised for its elegant ambiance and proximity to landmarks like Lalbagh Botanical Garden and Cubbon Park, some guests have noted that certain facilities, such as the pool area and bathrooms, require modernization.
Get your personal match score
Run a live research on ITC Gardenia, a Luxury Collection Hotel, Bengaluru — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 90
- Facilities
- 82
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, with many guests praising the hospitality and personalized attention from staff members like Aiswarya, Phiba, and Jerry.
- Highly rated breakfast buffet and diverse dining options, including the acclaimed restaurant Cajsa and the popular 'Dal makhani' dish.
- Prime location near major attractions like Lalbagh Botanical Garden, Cubbon Park, and Government Museum, with good public transport access.
Worth knowing
- Some guests reported dated rooms and bathrooms, with issues like water leakage and pigeon-related cleanliness problems in the pool and balcony areas.
- A few reviews highlighted inconsistencies in food quality and service at certain restaurants, such as long wait times and cold dishes at the Lotus Pavilion.
- The pool area was described as neglected in some reviews, with complaints about dirt, pigeon droppings, and lack of maintenance.
Amenities
- Pool
- Spa
- Hot tub
- Breakfast
- Wi-Fi
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Activities
- Bicycle rental
- Kid-friendly
- Outdoor pool
- Lifeguard
- Parking
- Self parking
- Valet parking
- Airport shuttle
- Private car service
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- No pets
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
- Restaurant
Common questions
What are the key strengths of ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
The hotel is known for exceptional staff service, with many guests praising hospitality and personalized attention. It also offers a highly rated breakfast buffet and diverse dining options, including the acclaimed restaurant Cajsa and the popular 'Dal makhani' dish.
What are some limitations or issues guests have mentioned about the hotel?
Some guests have noted that certain facilities, such as the pool area and bathrooms, require modernization. There have also been reports of inconsistencies in food quality and service at certain restaurants, such as long wait times and cold dishes.
What amenities are available at ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
The hotel offers a range of amenities including a pool, spa, hot tub, Wi-Fi, parking options, an airport shuttle, bicycle rental, and accessible facilities. It also provides dining, room service, and business-related services.
People also searched for
Ginger Mumbai
Mumbai
★ 4.0 (129,800 reviews analysed)
Ginger Mumbai is a budget-friendly hotel chain with multiple locations in Andheri, known for its clean and comfortable…
Hotel Sea Sands
Mumbai
★ 3.5 (128,600 reviews analysed)
Hotel Sea Sands is a budget-friendly hotel located in Juhu, Mumbai, offering excellent proximity to Juhu Beach and major…
CozyKey Bandra
Mumbai
★ 4.4 (128,600 reviews analysed)
CozyKey Rooms Bandra is a 3-star homestay located in Mumbai, offering a comfortable and secure stay with modern…
Breeze
Mumbai
★ 3.3 (91,000 reviews analysed)
Breeze is a rooftop lounge bar in Powai, Mumbai, renowned for its panoramic views of Powai Lake and the city skyline. It…
Hotel Saffron Inn
Mumbai
★ 4.2 (63,800 reviews analysed)
Hotel Saffron Inn in Mumbai is a mid-range hotel known for its elegant design, cleanliness, and helpful staff. It is…
Hotel Casa Royal Residency
Mumbai
★ 4.2 (63,800 reviews analysed)
FabHotel Casa Royal Residency is a budget-friendly hotel located in Mumbai, offering a convenient stay for travelers…