ITC Maratha, a Luxury Collection Hotel, Mumbai
ITC Maratha, a Luxury Collection Hotel, Mumbai, Chhatrapati Shivaji Maharaj Int'l Airport Rd, near International Airport, Ashok Nagar, Andheri East, Mumbai, Maharashtra 400099
Gumo's take
ITC Maratha, a Luxury Collection Hotel in Mumbai, is renowned for its grand architecture inspired by Maratha heritage and its warm, personalized hospitality. The hotel is particularly praised for its exceptional service, luxurious ambiance, and upscale dining options, including a celebrated breakfast buffet and signature dishes like Maharashtrian cuisine. It is ideal for business travelers due to its proximity to Mumbai’s international airport and for leisure guests seeking a blend of traditional elegance and modern comfort. Despite some dated infrastructure in certain areas, the hotel consistently delivers a memorable and luxurious experience.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 85
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional service with personalized attention, as highlighted by numerous guests and named staff members like Nikita Mishra and Muskan Soni
- Highly praised dining experiences, particularly the breakfast buffet and signature restaurants like Peshawri and Dum Pukht
- Luxurious ambiance and elegant architecture that reflect Maratha heritage, creating a unique and memorable atmosphere
Worth knowing
- Some rooms and facilities show signs of aging, with complaints about dated furnishings and minor maintenance issues like malfunctioning phones or AC units
- A few negative reviews mention poor service in specific areas like the breakfast team and in-room dining, including cold food and unresponsiveness
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Kid-friendly
- Outdoor pool
- Parking (free)
- Self parking (free)
- Private car service
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Fitness center
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Spa
- Hair salon
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Minibar
Common questions
What type of cuisine is available at ITC Maratha, and are there any signature dishes?
The hotel offers Maharashtrian cuisine, which is a highlight for many guests. Signature dishes and dining experiences include the breakfast buffet and restaurants like Peshawri and Dum Pukht, which are highly praised for their quality and service.
Is the hotel suitable for business travelers, and what amenities are available for business purposes?
Yes, ITC Maratha is ideal for business travelers due to its proximity to Mumbai’s international airport. It also offers a business center, meeting rooms, and free Wi-Fi in public areas, making it convenient for professional needs.
What are the key limitations of the hotel that guests have mentioned?
Some guests have noted that certain rooms and facilities show signs of aging, with complaints about dated furnishings and minor maintenance issues like malfunctioning phones or AC units. Additionally, there have been a few reports of inconsistent service in specific areas like the breakfast team and in-room dining.
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