Itsy Hotels Elegant
Itsy Hotels Elegant, devi Temple, 80/82 Narayan Dhuru Street, Yusuf Meherali Road, Pydhonie, near Mumba, Zaveri Bazaar, Mumbai, Maharashtra 400003
Gumo's take
Itsy Hotels Elegant in Mumbai is a budget-friendly hotel located in a bustling market area, offering 24-hour room service and a concierge. While some guests praise the friendly staff and convenient location near major attractions like the Mumba Devi Temple and Zaveri Bazaar, others report significant issues with cleanliness, including cockroaches, unhygienic conditions, and poor room maintenance. The hotel is best suited for budget-conscious travelers who prioritize location over luxury and are willing to tolerate a crowded, less-than-ideal environment.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 50
- Staff & Service
- 68
- Room Comfort & Cleanliness
- 42
What guests love
- Friendly and helpful staff, with several guests specifically mentioning the professionalism and assistance of individuals like Mr. Jabrul, Mr. Arshad, and Mr. Alam.
- Convenient location near major attractions and public transport, including the railway station and Zaveri Bazaar.
Worth knowing
- Significant issues with cleanliness and hygiene, including cockroaches, bedbugs, and unclean linens, as reported in numerous negative reviews.
- Rooms are described as small, cramped, and poorly maintained, with some guests noting bad smells and structural issues like leaking taps and malfunctioning AC.
- Unreliable service in terms of check-in, refunds, and room availability, with complaints about rude or unresponsive front desk staff.
- The surrounding area is congested, noisy, and difficult to navigate, with taxis often refusing to drop guests off due to traffic and safety concerns.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Babysitting
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Air conditioning
- Kitchen in some rooms
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Doctor on call
- Accessible
- Accessible parking
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some guests found it acceptable, many reported issues such as cockroaches, bedbugs, unclean linens, and poor room maintenance, indicating significant concerns in this area.
How is the service at Itsy Hotels Elegant?
The service is generally praised, with 100 positive reviews highlighting friendly and helpful staff, including individuals like Mr. Jabrul, Mr. Arshad, and Mr. Alam. However, there are 22 negative reviews mentioning unreliable service and unresponsive front desk staff.
Is the location of the hotel convenient for tourists?
Yes, the hotel is located in a bustling market area and is walking distance to major attractions like the Mumba Devi Temple and Zaveri Bazaar. It is also near public transport and the railway station, making it convenient for tourists.
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