JW Marriott Mumbai Juhu

JW Marriott Mumbai Juhu, Juhu Tara Rd, Juhu Tara, Juhu, Mumbai, Maharashtra 400049

5-star property 4.6 · 31,396 reviews analysed
JW Marriott Mumbai Juhu – photo 1
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JW Marriott Mumbai Juhu – photo 4

Gumo's take

JW Marriott Mumbai Juhu is a 5-star luxury hotel known for its prime beachfront location on Juhu Beach and its contemporary, elegant design. Guests consistently praise the hotel's exceptional service, particularly from staff members like Royston, Chinmay, and Abhishek Verma, who are frequently highlighted for their attentiveness and professionalism. The hotel is especially popular for its expansive breakfast buffet, chic dining options like Lotus Café and Mezzo Mezzo, and its well-maintained facilities, including an infinity pool and spa. It is ideal for travelers seeking a luxurious, tranquil retreat with easy access to Mumbai's cultural and historical landmarks.

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How guests rate it

Location
94
Facilities
88
Staff & Service
93
Room Comfort & Cleanliness
82

What guests love

  • Exceptional service from staff, with multiple guests specifically praising individuals like Royston, Chinmay, and Abhishek Verma for their hospitality and attentiveness.
  • High-quality dining experiences, particularly the expansive and well-received breakfast buffet and the chic Lotus Café and Mezzo Mezzo restaurants.
  • Prime location on Juhu Beach with direct access to the shoreline and stunning sea views from most rooms.

Worth knowing

  • Some guests reported issues with room maintenance and outdated furnishings, particularly in older rooms, with complaints about aging furniture and decor.
  • Noise from nearby events and construction has been a recurring issue, with guests noting loud music and drilling that disrupted their stay.
  • A few guests raised concerns about cleanliness and safety, including a cockroach sighting and a lack of proper pest control in some areas.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Private car service
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Air conditioning
  • Kitchen
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Beach front
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Waterslide
  • Lifeguard
  • Hot tub
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom

Common questions

What are the key strengths of JW Marriott Mumbai Juhu?

The hotel is known for its exceptional service, particularly from staff members like Royston, Chinmay, and Abhishek Verma. It also offers high-quality dining experiences, including a popular breakfast buffet and chic restaurants like Lotus Café and Mezzo Mezzo, along with a prime beachfront location on Juhu Beach.

Are there any common issues guests have reported about the hotel?

Some guests have reported issues with room maintenance and outdated furnishings in older rooms, as well as noise from nearby events and construction. A few guests also mentioned concerns about cleanliness and safety, including a cockroach sighting in some areas.

What amenities are available at the hotel?

The hotel offers a range of amenities including free Wi-Fi, 24-hour front desk service, a fitness center, an infinity pool, spa services, free parking (including valet and EV charging), laundry services, and a local shuttle. It also has dining options like Lotus Café and Mezzo Mezzo.

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