JW Marriott Mumbai Sahar
JW Marriott Mumbai Sahar, Chhatrapati Shivaji International Airport, IA Project Rd, Andheri, Navpada, Vile Parle East, Vile Parle, Mumbai, Maharashtra 400099
Gumo's take
JW Marriott Mumbai Sahar is a 5-star airport hotel known for its proximity to Chhatrapati Shivaji Maharaj International Airport and its upscale amenities, including a spa, fitness center, and multiple dining options. It is particularly favored by business travelers and those with early or late flights due to its convenient location, just 5–10 minutes from Terminal 2. Guests consistently praise the service, especially the attentiveness of staff and the quality of dining, including the popular breakfast buffet and Italian restaurant. While the hotel maintains a high standard of cleanliness and comfort, some guests have noted maintenance issues and occasional lapses in service quality.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 86
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 88
What guests love
- Highly praised service, with many guests noting the attentiveness and professionalism of staff members such as Ms. Akanksha, Mr. Kunal, and Chef Rahul.
- Excellent dining options, particularly the breakfast buffet and Italian restaurant, with guests frequently mentioning the variety and quality of food.
- Convenient location near the airport, making it ideal for business travelers and those with early or late flights.
Worth knowing
- Some guests reported maintenance issues, including faulty room doors, non-functional appliances, and poor bathroom hygiene.
- A few negative reviews highlighted inconsistent service, including unprofessional behavior from staff and poor communication regarding hotel policies (e.g., paid airport transfers).
- Noise complaints from nearby events and construction work have been mentioned in several negative reviews, affecting guest comfort.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Minibar
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Nightclub
- Kid-friendly
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Local shuttle
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
Common questions
Is the hotel close to the airport, and how long does it take to reach the terminal?
Yes, JW Marriott Mumbai Sahar is very close to Chhatrapati Shivaji Maharaj International Airport, just 5–10 minutes from Terminal 2, making it ideal for travelers with early or late flights.
What do guests say about the breakfast and dining options at the hotel?
Guests frequently praise the breakfast buffet and the Italian restaurant for their variety and quality. Dining is one of the most positively reviewed aspects of the hotel, with over 1086 positive mentions in reviews.
Are there any common complaints about the hotel's maintenance or service?
Some guests have reported maintenance issues such as faulty room doors, non-functional appliances, and poor bathroom hygiene. Additionally, a few reviews mention occasional lapses in service quality and unprofessional behavior from staff.
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