JW Marriott Mumbai Sahar
JW Marriott Mumbai Sahar, Chhatrapati Shivaji International Airport, IA Project Rd, Andheri, Navpada, Vile Parle East, Vile Parle, Mumbai, Maharashtra 400099
Gumo's take
JW Marriott Mumbai Sahar is a 5-star airport hotel known for its proximity to Chhatrapati Shivaji Maharaj International Airport and its upscale amenities, including an outdoor pool, spa, and fitness center. It is particularly favored by business travelers and those with early or late flights due to its convenient location. Guests consistently praise the hotel's service, especially the attentiveness of staff like Mr. Kunal, Apeksha, and Chef Ms. Jasmine Sharma. While the breakfast buffet and dining options are highly rated, some guests have noted issues with room maintenance, cleanliness, and inconsistent service during peak times.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 85
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 78
What guests love
- Exceptional service and responsiveness from staff, with multiple reviews highlighting individuals like Mr. Kunal, Apeksha, and Chef Ms. Jasmine Sharma.
- Highly praised breakfast buffet and dining options, with guests noting the variety and quality of food.
- Convenient location within minutes of the airport, making it ideal for business travelers and those with early or late flights.
Worth knowing
- Some guests reported issues with room cleanliness and maintenance, including worn-out pillow covers and non-functional amenities.
- Inconsistent service during busy periods, with complaints about slow response times and unaddressed noise complaints.
- A few negative reviews highlighted poor food hygiene and unpalatable dishes, particularly in the buffet.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Minibar
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Nightclub
- Kid-friendly
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Local shuttle
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
Common questions
Is the breakfast buffet at JW Marriott Mumbai Sahar worth mentioning in reviews?
Yes, guests consistently praise the breakfast buffet at the hotel, with 624 positive mentions and only 56 negative reviews. The variety and quality of food are frequently highlighted by travelers.
How is the service at JW Marriott Mumbai Sahar?
The service is highly praised, with 1788 positive reviews and 283 negative ones. Notable staff members like Mr. Kunal, Apeksha, and Chef Ms. Jasmine Sharma are often mentioned for their attentiveness and responsiveness.
Is the hotel a good option for business travelers?
Yes, the hotel is particularly favored by business travelers due to its proximity to the airport and its 24-hour front desk, baggage storage, and fitness center. It has 357 positive reviews related to business amenities and only 41 negative ones.
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