Landmark Residency

Landmark Residency, BJ Patel Rd, opp. S.N.D.T College, Malad, Kanchpada, Malad West, Mumbai, Maharashtra 400064

4.0 · 1,343 reviews analysed
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Gumo's take

Landmark Residency in Mumbai is a modest hotel offering vegetarian dining and basic accommodations, primarily catering to business travelers and local guests. While the hotel is praised for its food quality and location near Malad railway station, it suffers from recurring issues with cleanliness, pest problems, and inconsistent service. Guests report mixed experiences, with some enjoying the food and convenience, while others describe unhygienic rooms, malfunctioning facilities, and unprofessional staff. The hotel appears to be more suitable for short stays and business purposes rather than leisure or extended visits.

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How guests rate it

Location
70
Facilities
50
Staff & Service
55
Room Comfort & Cleanliness
45

What guests love

  • Vegetarian restaurant with positive feedback on food quality and variety, including sizzlers and North Indian cuisine.
  • Convenient location near Malad railway station and local markets, making it accessible for business and local travel.
  • Some guests noted the availability of free breakfast and basic amenities like Wi-Fi and charging points.

Worth knowing

  • Recurring reports of unhygienic rooms, including cockroach infestations, musty odors, and dirty linens.
  • Poor service from staff, including unresponsiveness, rudeness, and failure to address guest complaints.
  • Malfunctioning facilities such as broken flushes, non-working ACs, and poor Wi-Fi connectivity.
  • Limited and repetitive food options for breakfast, with some guests noting unavailability of Jain or special dietary choices.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Air conditioning
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle

Common questions

Is the hotel suitable for families with children?

Yes, the hotel is kid-friendly, and some guests have had positive family experiences. However, there are a few negative reports regarding room quality and cleanliness, which may be a concern for families.

What are the main issues guests have reported with the hotel's service and facilities?

Guests have reported poor service from unresponsive or unprofessional staff, recurring cleanliness issues like cockroach infestations and musty odors, and malfunctioning facilities such as broken flushes, non-working ACs, and poor Wi-Fi connectivity.

What are the dining options available at Landmark Residency?

The hotel has a vegetarian restaurant with positive feedback on food quality and variety, including sizzlers and North Indian cuisine. Free breakfast is available, but some guests noted limited and repetitive options, and Jain or special dietary choices may not always be available.

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